Sheree Stephenson
@shereestephenson
Experienced customer experience manager driving sales growth and team excellence.
What I'm looking for
I am a customer-focused manager with eight years of leadership experience building high-performing retail teams and driving measurable sales growth. I consistently create customer-centric environments that improve connection scores and increase revenue.
My strengths include staff development, training, inventory control, and data-driven strategy refinement; I have led teams to top regional and district rankings and improved sales year-over-year. I emphasize coaching, performance feedback, and operational accuracy to maintain standards and foster growth.
I bring a pragmatic, empathetic approach to problem-solving and process improvement, and I seek opportunities to lead teams that prioritize customer experience while delivering measurable business results.
Experience
Work history, roles, and key accomplishments
Store Manager
Starbucks
Sep 2021 - Present (4 years 1 month)
Implemented strategies that increased sales ~10% year-over-year and led the team to rank #1 in customer connection locally; managed staff development, scheduling, inventory and safety training.
Assistant Manager
BevMo
May 2016 - Sep 2021 (5 years 4 months)
Fostered a customer-centric environment, improved operational efficiency through data analysis, and maintained inventory accuracy via invoice reconciliation contributing to merchandising and product initiatives.
Store Manager
AT&T Authorized Retailer
May 2017 - Aug 2021 (4 years 3 months)
Managed store operations with a focus on training and coaching that improved close rate by 19.7% over prior year and achieved top district and company scorecard rankings in 2019.
Education
Degrees, certifications, and relevant coursework
Sheree hasn't added their education
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