Sheloshini Haouas
@sheloshinihaouas
Senior Program Manager who builds compliant, safe, customer-focused programs and teams.
What I'm looking for
I’m a Senior Program Manager currently supporting, coordinating with, and taking direction from the Area Manager to deliver Right at School programs with safety, security, and compliance at the center. I coach, guide, and provide in-the-moment feedback, while auditing, coaching, and training staff to ensure alignment with licensing and district-specific processes and expectations.
In my previous Program Manager role, I oversaw Right at School staff delivering after-school curriculum and enrichment, managed staff compliance with district policies, and built strong relationships with school administration, parents, and PTA organizations to ensure customer satisfaction. I’m also hands-on with special needs support—providing one-on-one support for children with Autism and ADHD, using visual aids and alternative communication methods such as picture exchange communication systems, and implementing positive behavior support strategies.
Earlier roles strengthened my ability to lead across fast-paced, high-stakes environments: as a Home Care Aide I monitored patient condition, maintained safe and healthy environments, and recorded updates in patient journals; as a Delivery Manager I managed scope, budgets, risk, stakeholder communication, and mentorship; and at Nedbank/Transnet I handled leasing and information systems responsibilities with strong attention to policies, documentation, and quality. I’m a constant learner—charismatic, dynamic, calm under pressure, resilient, and determined to contribute to maintaining your company’s standards.
Experience
Work history, roles, and key accomplishments
Coached and provided in-the-moment feedback to program team members while auditing and training staff to ensure compliance with Right At School, licensing, and district processes. Supported program safety and security for children, analyzed enrollment/timekeeping and maintained accurate records while reporting regularly to the Area Manager.
Home Care Aide
Honor Home Care
May 2023 - Present (3 years 1 month)
Support patients with home-based care by monitoring and recording condition, assisting with personal services, and helping with housekeeping/laundry, shopping, and meals. Maintain a safe, secure environment by following home care policies and requirements, record changes in patient journals, and deliver special-needs support using visual aids/alternative communication and positive behavior support
Home Care Aide
First Light Home Care
May 2023 - Present (3 years 1 month)
Provide home care services that enable patients to stay at home by observing and recording condition, assisting with daily activities, and supporting household tasks such as meals, errands, and laundry. Follow professional standards and prescribed dietary requirements, maintain patient journals, and support special-needs clients using visual aids/alternative communication and positive behavior str
Home Care Aide
Familiar Surroundings Home Care
May 2023 - Present (3 years 1 month)
Help patients remain safely at home by monitoring and recording condition, supporting daily living activities, and providing housekeeping, laundry, meal preparation, and errands. Document patient information in journals, follow asepsis and prescribed dietary requirements, and provide special-needs support using visual aids/alternative communication and positive behavior support.
Oversee and lead Right At School staffing who deliver after-school curriculum, ensuring district policy compliance and maintaining program quality aligned to company vision. Manage financial accountability, supplies/orders, regular reporting to the Area Manager, and provide one-on-one support for children with special needs (Autism/ADHD) using visual aids and positive behavior support strategies.
Casino Banker
Black Stone Gaming
Oct 2022 - Apr 2023 (6 months)
Monitored, audited, and ensured live casino card games followed established rules and regulations, including seating/rotation procedures. Protected assets by tracking table activity and reporting suspicious or unauthorized behavior while delivering a professional guest experience.
Delivery Manager
City To City LLC
Feb 2020 - Sep 2022 (2 years 7 months)
Planned and scheduled delivery work by defining scope, milestones, and timelines while managing budgets and resources to keep projects on track. Identified delivery risks with contingency plans, communicated progress to stakeholders, tracked performance, and mentored team members to complete tasks to required quality standards.
Delivery Manager
Ontrac
Sep 2019 - Jan 2020 (4 months)
Managed delivery planning and scheduling by defining project scope, milestones, and timelines while allocating team tasks and resources. Mitigated risks with contingency planning, communicated with stakeholders on delivery progress, tracked performance, and mentored team members to meet on-time, within-budget quality requirements.
Leasing Manager
Nedbank
Dec 2016 - Jul 2019 (2 years 7 months)
Negotiated and concluded lease agreements on behalf of the bank, resolved premises queries within SLAs, and ensured leases were renewed timeously by managing the renewals diary and SLA compliance. Maintained data accuracy in systems for correct rental payments, supported client relationship management, and vetted lease terms with internal stakeholders to comply with risk and corporate standards.
Manager of Information Systems
Transnet
Mar 2002 - Nov 2016 (14 years 8 months)
Provided operational and administrative support for train movement by ensuring safe removal of locomotives and wagons and supporting Movement, Section, and Yard management personnel. Administered human resources and safety documentation (including NOSA and relevant acts), maintained regional databases and filing systems, compiled budgets, delivered SAP training, and supported fraud and forensic in
Public Relations Officer & Lecturer
Vryheid College
Nov 2001 - Jan 2002 (2 months)
Created marketing campaigns, interacted with internal stakeholders to understand requirements, and planned social events. Lectured and invigilated to support course delivery and assessments.
Marketing Manager & Journalist
Vryheid Herald
Dec 1999 - Oct 2001 (1 year 10 months)
Created advertisements, prepared a dummy newspaper, and conducted investigative reporting. Managed marketing campaigns, drove customer relationship management, and supported community development and fundraising activities.
Education
Degrees, certifications, and relevant coursework
Real Estate Express
Real Estate Principles & Practice, Real Estate
2022 -
In progress: Real Estate Principles & Practice through Real Estate Express.
Vryheid College
National Intermediate Certificate
1996 - 1996
Completed the National Intermediate Certificate at Vryheid College.
Vryheid College
National Senior Certificate
1997 - 1997
Completed the National Senior Certificate at Vryheid College.
Vryheid College
National N4 Management Assistant, Management Assistant
1998 - 1998
Completed the National N4 Management Assistant certification at Vryheid College.
Vryheid College
National N4 Marketing Management, Marketing Management
1998 - 1998
Completed the National N4 Marketing Management certification at Vryheid College.
Vryheid College
National N5 Marketing Management, Marketing Management
1999 - 1999
Completed the National N5 Marketing Management certification at Vryheid College.
Vryheid College
National N6 Marketing Management, Marketing Management
1999 - 1999
Completed the National N6 Marketing Management certification at Vryheid College.
Caxton/a Vryheid Herald
Designing of display advertisements, Advertising Design
1999 - 1999
Completed training in designing display advertisements, advert layout, preparing layout, color run, and proofreading at Caxton/a Vryheid Herald.
Caxton/a Vryheid Herald
Advanced Selling Techniques, Sales
2001 - 2001
Completed training in advanced selling techniques at Caxton/a Vryheid Herald.
Esselen Park Centre of Excellence
Train Assistant Certificate, Training Assistance
2002 - 2002
Completed the Train Assistant Certificate at Esselen Park Centre of Excellence.
Esselen Park Centre of Excellence
Competency High-Voltage Safety Training, High-Voltage Safety
2002 - 2002
Completed competency training in high-voltage safety at Esselen Park Centre of Excellence.
Esselen Park Centre of Excellence
Basic Financial Management for Non Financial Employees, Financial Management
2005 - 2005
Completed basic financial management training for non-financial employees at Esselen Park Centre of Excellence.
Esselen Park Centre of Excellence
Basic Property Administration, Property Administration
2006 - 2006
Completed basic property administration training at Esselen Park Centre of Excellence.
University of Pretoria
Lease Negotiations, Lease Negotiations
2007 - 2007
Completed lease negotiations training through the University of Pretoria.
Esselen Park Centre of Excellence
Order Placer - Supply Chain, Supply Chain
2008 - 2008
Completed order placer training related to supply chain at Esselen Park Centre of Excellence.
AK Progressive Training (Pty) Ltd
Conduct Health & Safety Representation Activities at a Workplace, Health & Safety
2009 - 2009
Completed training on conducting health and safety representation activities at the workplace at AK Progressive Training (Pty) Ltd.
Fleetmax Asset Management Course
Fleetmax, Asset Management
2010 - 2010
Completed the Fleetmax asset management course in South Africa.
Alison Empower Yourself
Working with Students with Special Educational Needs, Special Education
2024 -
Completed Working with Students with Special Educational Needs training via Alison Empower Yourself.
Esselen Park Centre of Excellence
First Aid, First Aid
2015 - 2015
Completed First Aid training at Esselen Park Centre of Excellence.
Esselen Park Centre of Excellence
Fire Fighting, Firefighting
2015 - 2015
Completed Fire Fighting training at Esselen Park Centre of Excellence.
WEBCE
Anti Money Laundering for Insurance, Anti-Money Laundering
2020 - 2020
Completed Anti-Money Laundering training for insurance via WEBCE.
BETTERCE
E&O, Insurance (Errors & Omissions)
2020 - 2020
Completed training/certification in E&O (Errors and Omissions) via BETTERCE.
California Department of Insurance
Resident Insurance Producer (Accident and Health, Life Only) License, Insurance
2020 - 2020
Obtained the Resident Insurance Producer license for Accident and Health and Life only through the California Department of Insurance (NPN: 4032967).
Autism Partnership Foundation
Registered Behavior Technician, Applied Behavior Analysis
2025 -
Completed certification as a Registered Behavior Technician through Autism Partnership Foundation.
State Food Safety
Food Handlers Certificate, Food Safety
2022 -
Completed a Food Handlers certificate through State Food Safety.
License/Registration
Home Care Aide, Home Care
2023 -
Completed training/registration for Home Care Aide through License/Registration.
LZ Training and development
Child Care Provider, Child Care
2023 -
Completed ChildCare Provider certification via LZ Training and development.
PDS Security Guard
Practical Defense Systems, Security Guard Training
2025 -
Completed Practical Defense Systems training through PDS Security Guard (Guard License: 6819569).
California Civil Rights Department
Sexual Harassment and Abusive Conduct Prevention Training Completion Certificate, Workplace Harassment Prevention
2025 -
Completed a completion certificate for Sexual Harassment and Abusive Conduct Prevention training via the California Civil Rights Department.
Behavioral Safety Training (Psych Providers)
Behavioral Safety Training, Behavioral Safety
2025 -
Completed Behavioral Safety training via Behavioral Safety Training (Psych Providers).
Caxton/a Vryheid Herald
Advanced designing of display advertisements, Advanced Advertising Design
2000 - 2000
Completed advanced training in designing display advertisements with style and layout details at Caxton/a Vryheid Herald.
AD Training
Administration and Office Management Training, Office Administration
2011 - 2011
Completed administration and office management training at AD Training.
Availability
Location
Authorized to work in
Job categories
Skills
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