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Shelly EggletonSE
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Shelly Eggleton

@shellyeggleton

Streamlining operations to unlock capacity and cash for growth.

Czechia
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What I'm looking for

I’m looking to streamline operations, lead transformation, and unlock capacity and cash for sustainable growth.

Hi, I’m Shelly and I am a Senior global operations and transformation leader who creates clarity through chaos.
I lead work ranging from designing and implementing organisation-wide operating models and rhythms to complex technology transformations, including ERP implementations.

I’m energised by bringing people together around a clear goal, partnering with executives and teams at every level to turn cross-functional problems into practical, measurable change which importantly, unlock capacity and cash for growth while improving performance, scalability and customer outcomes.

Experience

Work history, roles, and key accomplishments

Naked Wines logoNW

Head of Supply Chain Optimisation, Global

Sep 2024 - Feb 2026 (1 year 5 months)

Led global supply chain optimisation initiatives to streamline operations and unlock capacity and cash for growth.

Naked Wines logoNW

Chief of Staff

Mar 2024 - Sep 2024 (6 months)

Provided strategic support and coordination across the organisation to drive operational efficiency.

Naked Wines logoNW

Head of Programme Management & Transformation

Feb 2024 - Mar 2024 (1 month)

Led programme management and transformation initiatives to improve business processes and outcomes.

Naked Wines logoNW

Executive Strategy & Planning Manager, Global

Jul 2022 - Feb 2024 (1 year 7 months)

Managed global strategy and planning to support executive decision-making and business growth.

Naked Wines logoNW

Strategy & Change Analyst

Jun 2021 - Jul 2022 (1 year 1 month)

Analysed strategy and change initiatives to drive organisational improvements.

Naked Wines logoNW

Supplier Relationship Manager

Mar 2021 - Jul 2022 (1 year 4 months)

Managed supplier relationships to ensure effective collaboration and supply chain performance.

Sitemate logoSI

Head of Customer Success

Oct 2020 - Mar 2021 (5 months)

Led customer success strategies to enhance client satisfaction and retention.

Sitemate logoSI

Customer Success Manager

Aug 2020 - Oct 2020 (2 months)

Managed customer relationships and ensured successful adoption of products.

Crowdicity logoCR

Director of Customer Success, APAC

Jul 2018 - Nov 2019 (1 year 4 months)

Directed customer success initiatives across the APAC region to drive engagement and value.

Crowdicity logoCR

Senior Account Manager

Sep 2017 - Jul 2018 (10 months)

Managed key accounts and fostered client relationships to support business growth.

Crowdicity logoCR

Account Manager, APAC

Feb 2017 - Aug 2017 (6 months)

Helping organisations frame and drive the Crowdicity software to harness the power of their crowd and create a culture of innovation.

Crowdicity logoCR

Customer Success Consultant

Mar 2016 - Feb 2017 (11 months)

Provided consulting to help organisations leverage Crowdicity software for innovation.

Australian Red Cross logoAC

Media & Communications Industry Intern

Jan 2016 - Jan 2016 (0 months)

Supported media and communications activities as an intern.

Society of Sound logoSS

Director & Co- Owner

Feb 2014 - Jan 2016 (1 year 11 months)

Co-owned and directed operations for a business, overseeing strategic and operational activities.

Education

Degrees, certifications, and relevant coursework

TP

The TEFL Academy - Leading EFL Teacher Trainer Provider

Level 5 TEFL Accreditation, Teaching English as a Second or Foreign Language/ESL Language Instructor

2019 - 2019

The TEFL Academy logoTA

The TEFL Academy

Level 5 TEFL Accreditation, Teaching English as a Second or Foreign Language/ESL Language Instructor

2019 - 2019

Level 5 TEFL Accreditation in Teaching English as a Second or Foreign Language from The TEFL Academy in 2019.

OC

Open Colleges

Advanced Diploma, Business

2014 - 2015

TQ

The University of Queensland

Bachelor of Arts (BA), Communications and Media Studies

2010 - 2014

The University of Queensland logoTQ

The University of Queensland

Bachelor of Arts, Communications and Media Studies

2010 - 2014

Bachelor of Arts degree in Communications and Media Studies from the University of Queensland from 2010 to 2014.

US

Urangan State High School

2005 - 2009

Tech stack

Software and tools used professionally

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