Open to opportunities

Brittney Steele

@brittneysteele

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Compassionate healthcare professional with 5 years of patient care experience.

United States

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What I'm looking for

I am looking for a role that values patient care and offers growth opportunities.

I am a dedicated healthcare professional with five years of experience in providing high-quality patient care across various settings, including clinical, hospital, and remote environments. My journey in healthcare has equipped me with a strong foundation in patient interaction, where I prioritize a compassionate and patient-centered approach. I am known for my excellent communication skills and meticulous attention to detail, which have been pivotal in ensuring the best outcomes for my patients.

In my current role as a Lab Assistant/Phlebotomist at Baptist Health Medical Center, I successfully perform capillary and venipuncture blood draws, preparing specimens for further analysis. My previous experience as a Medical Assistant at American Family Care allowed me to hone my skills in patient assessment and care, where I verified medical histories, administered vaccinations, and assisted physicians in various procedures. I am committed to continuous learning and improvement in my field, and I am eager to bring my expertise to a new healthcare setting.

Experience

Work history, roles, and key accomplishments

Current

Lab Assistant/Phlebotomist

Current

Baptist Health Medical Center

Mar 2022 - Present (3 years 5 months)

Successfully complete capillary and venipuncture blood draws and prepare specimens for centrifuge. I also ensure all samples are accurately processed for laboratory analysis.

Phlebotomy Specimen Collection Centrifuges Patient Care

Medical Assistant

American Family Care

Mar 2021 - Present (4 years 5 months)

Verified patient medical history and insurance coverage, obtained and recorded patient vital signs, and addressed patient concerns to relay to physician. Successfully administered injectable vaccinations and assisted physicians with various tests.

Patient Care Vital Signs

Phlebotomist

American Red Cross

Aug 2020 - Present (5 years)

Collected blood samples from patients, practiced proper patient identification, and labeled vials with patient names and dates. Deciphered the best method for drawing blood depending on the specific patient and transported all specimen samples to a nearby laboratory.

Patient Identification Specimen Labeling Venipuncture Laboratory Transport

CSR - Customer Service Representative

Alorica

Jul 2014 - Present (11 years 1 month)

Provided customer service as a Customer Service Representative. Handled customer inquiries and resolved issues efficiently.

Customer Service Communication Problem Solving Data Entry Call Center Operations

Collections CSR - Customer Service Representative

Sykes Enterprises, Incorporated

Managed collections as a Customer Service Representative for Chase Bank and Bank of America. Handled customer accounts and resolved payment issues.

Collections Customer Service Account Management Financial Services Conflict Resolution

Education

Degrees, certifications, and relevant coursework

Jes Health Services

Certificate, Health Services

2020 - 2020

Completed a program focused on health services, acquiring practical skills and knowledge relevant to the healthcare industry. This training prepared for entry-level positions in medical support roles.

Sidney Lanier High School

High school diploma, General Studies

2004 - 2007

Completed high school education, gaining foundational knowledge across various subjects. Developed essential academic and life skills during this period.