Shelby Johnson

Processed permit applications for site development and building construction. Reviewed applications for completeness and accuracy using Tidemark Advantage System. Provided guidance on procedures, policies, and requirements to contractors, developers, and design professionals.

Drafted and edited government contract proposals. Ensured compliance with government regulations. Built and maintained client relationships to support business growth.

Lead technician for hardware repairs on iPhones and other Apple devices. Trained and mentored technical specialists in customer engagement and troubleshooting. Collaborated with store management to ensure high-quality customer service and operational efficiency.

Assisted customers with product setup and troubleshooting across multiple Apple devices. Engaged in sales and built strong customer relationships to meet sales goals. Provided training on hardware and software for new Apple device users.

Assisted customers with product recommendations based on their needs. Promoted Apple classes and events to increase customer engagement. Handled customer reservations for the Genius Bar and facilitated device activation.

Managed WODU Studios’ website and promotional campaigns. Designed marketing materials and coordinated event planning. Built relationships with external organizations to expand WODU's network.

Managed guest interactions at the Cannes Film Festival. Provided administrative support and participated in festival events. Assisted with anti-harassment initiative compliance.

Assisted with studio setup and breakdown. Handled administrative tasks and field production assignments. Created and posted content for The Hampton Roads Show’s website.