Shelby Edema

I am an ambitious and adaptable Sales Development Representative with a strong background in inbound freight sales and relationship building. My experience has equipped me with the skills necessary to excel in lead qualification and negotiation, allowing me to convert 35% of inbound leads and drive significant revenue growth. I thrive in fast-paced environments and have a proven track record of enhancing customer satisfaction through proactive communication and personalized service.

During my time at RPR Trucking, I successfully managed over 80 inbound and outbound calls daily, achieving a 20% increase in new freight contracts and generating $500,000 in revenue. My ability to streamline negotiations resulted in a 40% reduction in contract turnaround time, showcasing my problem-solving skills and resilience. Additionally, my internship with the Atlanta Police Department honed my communication skills and attention to detail, further enhancing my ability to perform under pressure.

I am eager to leverage my skills in CRM tools and my passion for sales to contribute to a dynamic team. I believe that my unique blend of experience in sales and public safety communications positions me well to drive lead generation and revenue growth in any organization.