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sheila likumba

@sheilalikumba

Human Resources Officer across SKYP Group of Companies and Royal Hospital, managing HR operations across multiple companies and sites.

Zambia

Message

At SKYP Group of Companies, I direct HR operations, workforce administration, and legal compliance across five companies. I manage recruitment, employee relations, shift schedules, and workers’ compensation for teams in manufacturing, transport, and commercial operations.

At Royal Hospital, I manage recruitment and workforce planning alongside employee relations, payroll, and performance management. I also handle regulatory licensing and expatriate work permits, and represent the hospital in labour office disputes.

Experience

Work history, roles, and key accomplishments

Current

Human Resources Officer

Current

SKYP Group of Companies

Jun 2026 - Present (4 months)

Direct human resource operations, workforce administration, and legal compliance across 5 group companies, reporting directly to the General Manager. Manage full-lifecycle HR operations for a diverse multi-site workforce.

HR Operations Labor Law Compliance Workers’ Compensation Recruitment Employee Relations Performance Management Policy Formulation Shift Scheduling Attendance Tracking HR Reporting Headcount Analysis

Current

Human Resource Manager

Current

Royal Hospital

Jun 2024 - Present (2 years 4 months)

Manage hiring, on-boarding, and workforce planning for medical and non-medical staff. Ensure adherence to labor laws, HR policies, and hospital accreditation standards.

Recruitment Onboarding Workforce Planning Employee Relations Training and Development Compliance Licensing Expatriate Management Performance Management Payroll Benefits Administration Workplace Safety Contract Management

Trade Development Representative

Zanaco

Sep 2021 - May 2024 (2 years 8 months)

Analysed and reported on KPIs to validate and demonstrate success of marketing campaigns. Maintained relationships with clients by making regular visits of 10 clients a day and managed three different markets, improving activity by up to 25%.

KPI Analysis Market Research Customer Relationship Management Field Sales Territory Management Campaign Tracking Troubleshooting POS systems

Sales and Marketing Rep

Colosal Industries

Jan 2021 - Sep 2021 (8 months)

Followed through with leads to close sales over phone, in office and during external consumer engagements. Built local sales and marketing plan for each targeted district within defined territory.

Sales Marketing Lead Generation Customer Relationship Management Market Research Data Analysis Territory Management

Wealth Consultant

Prudential Life Assurance

Sep 2020 - Jan 2021 (4 months)

Developed and maintained strong relationships with clients to maximize satisfaction. Led clients to make informed decisions about financial future and analysed financial needs to develop tailored strategies.

Customer Relationship Management Financial Planning Investment Recommendations Risk Assessment Portfolio Management