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Catherine MwanzaCM
Open to opportunities

Catherine Mwanza

@catherinemwanza

I lead HR and administration operations across complex, multi-location projects.

Zambia
Message

What I'm looking for

I'm looking to lead HR and administration operations where I can strengthen compliance, performance management, employee engagement, talent development, and organizational systems across complex teams.

I've led human resources and administration for NHIMA and the USAID JSI SAFE Project, supporting workforce compliance, payroll, benefits, employee engagement, budgets, facilities, vendor contracts, travel, and events.

At the USAID JSI SAFE Project, I provided HR leadership for a $200 million project with more than 300 staff across different locations. I introduced a 360 Performance Management System, supported transition through the 2019 Labour Law changes, strengthened talent management and succession planning, and improved employee engagement and retention through cost-effective strategies.

My earlier work at Millennium Challenge Account Zambia and ZESCO covered recruitment, performance management, industrial relations, executive support, employee records, training, customer service, and HR compliance. I bring practical knowledge of Zambian Labour Laws, organizational development, and people-focused administration.

Experience

Work history, roles, and key accomplishments

MZ

Executive Assistant to DCEO-Administration

Millennium Challenge Account Zambia

Jan 2014 - Mar 2014 (2 months)

Managed training needs identification and implementation, and oversaw HR compliance and ethics training.

ZL

Customer Services Officer

ZESCO Limited

Jan 2001 - Jan 2005 (4 years)

Provided customer service, handled revenue collection, and performed meter reading duties while promoting a customer-centric approach.

Education

Degrees, certifications, and relevant coursework

University of Zambia logoUZ

University of Zambia

Bachelor of Arts, Public Administration

Bachelors Degree in Public Administration from the University of Zambia, completed in August 2011.

NS

Njase Girls Secondary School

High School Diploma, General Studies

High School Certificate from Njase Girls Secondary School, completed in December 1997.

Tech stack

Software and tools used professionally

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