Catherine Mwanza
@catherinemwanza
I lead HR and administration operations across complex, multi-location projects.
What I'm looking for
I've led human resources and administration for NHIMA and the USAID JSI SAFE Project, supporting workforce compliance, payroll, benefits, employee engagement, budgets, facilities, vendor contracts, travel, and events.
At the USAID JSI SAFE Project, I provided HR leadership for a $200 million project with more than 300 staff across different locations. I introduced a 360 Performance Management System, supported transition through the 2019 Labour Law changes, strengthened talent management and succession planning, and improved employee engagement and retention through cost-effective strategies.
My earlier work at Millennium Challenge Account Zambia and ZESCO covered recruitment, performance management, industrial relations, executive support, employee records, training, customer service, and HR compliance. I bring practical knowledge of Zambian Labour Laws, organizational development, and people-focused administration.
Experience
Work history, roles, and key accomplishments
Human Resource and Administration Manager
NHIMA Project
Jan 2023 - Present (3 years 7 months)
Heads HR and administration for the project, ensuring compliance with Zambian Labour Laws and managing the workforce through strategic HR management, performance management, and administrative oversight.
Human Resource and Administration Manager
USAID JSI SAFE PROJECT
May 2019 - Dec 2023 (4 years 7 months)
Provided transformative HR leadership for a $200 million project, managing over 300 staff across locations, implementing performance management systems, and ensuring compliance with labour laws.
Executive Assistant to CEO
Millennium Challenge Account
Jan 2019 - May 2019 (4 months)
Supported the CEO's office by coordinating board meetings, managing logistics, travel, and diary, and providing administrative support including speech writing and correspondence management.
Senior Human Resource and Admin Specialist
Millennium Challenge Account Zambia
Apr 2014 - Nov 2018 (4 years 7 months)
Managed HR operations including recruitment, performance management, payroll, training, and employee relations, ensuring compliance with labour laws and organizational policies.
Executive Assistant to DCEO-Administration
Millennium Challenge Account Zambia
Jan 2014 - Mar 2014 (2 months)
Managed training needs identification and implementation, and oversaw HR compliance and ethics training.
Human Resource Officer
ZESCO Limited
Aug 2006 - Jan 2013 (6 years 5 months)
Managed the employee lifecycle from engagement to separation, including recruitment, disciplinary procedures, promotions, and employee database maintenance.
Customer Services Officer
ZESCO Limited
Jan 2001 - Jan 2005 (4 years)
Provided customer service, handled revenue collection, and performed meter reading duties while promoting a customer-centric approach.
Education
Degrees, certifications, and relevant coursework
University of Zambia
Bachelor of Arts, Public Administration
Bachelors Degree in Public Administration from the University of Zambia, completed in August 2011.
Njase Girls Secondary School
High School Diploma, General Studies
High School Certificate from Njase Girls Secondary School, completed in December 1997.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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