shawn galindo
@shawngalindo
Organized professional with expertise in remote call center operations.
What I'm looking for
As a highly organized and technologically proficient professional, I have spent three years excelling in dynamic remote online environments. My Bachelor of Arts in Commerce with a Marketing option from Ozarks University College has equipped me with strong communication and problem-solving skills, essential for a successful career in customer service and dispatching. I am committed to delivering exceptional support to fleet drivers and ensuring seamless dispatching services.
In my current role as a Remote Online Professional, I have consistently demonstrated high productivity and independence while managing diverse projects. My meticulous attention to detail and data accuracy has been crucial in maintaining reliable records for driver information. I have honed my problem-solving abilities and mastered various online communication platforms, which are vital for effective remote call center operations. My proactive approach to maintaining my computer setup ensures uninterrupted performance, allowing me to meet the demands of my role efficiently.
Experience
Work history, roles, and key accomplishments
Remote Online Professional
Crowdgen, Appen, Clickworker, Upwork
Jan 2022 - Present (3 years 6 months)
Operated with high productivity and independence across diverse remote projects, effectively managing multiple tasks and deadlines without direct supervision. Demonstrated meticulous attention to detail and data accuracy through extensive work in data entry, information organization, and content verification.
Education
Degrees, certifications, and relevant coursework
Ozarks University College
Bachelor of Arts in Commerce, Marketing
Developed robust communication strategies and a customer-centric mindset, foundational for providing polite and professional customer service. Gained a comprehensive understanding of market dynamics and consumer needs, enabling effective communication and assistance to diverse individuals. Cultivated analytical thinking and organizational skills through coursework and project management, applicabl
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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