Shaun Mitchell

Led sales operations during a Fortune 10 client’s leadership transition, maintaining $50M+ revenue pipelines across three teams through robust data analytics and strategic forecasting. Designed a centralized training repository, reducing onboarding times by 45% and increasing team productivity through targeted process improvements.

Automated 12+ ETL reporting pipelines, enhancing system reliability and increasing departmental efficiency by 40%. Collaborated with cross-functional teams to create data validation frameworks, leading to a 20% reduction in operational errors.

Migrated over 100,000 legacy lab system codes into a scalable global ecosystem, ensuring data integrity across six regions and languages. Reduced global service request backlogs by 40% through optimization of directories using ServiceNow and Jira, significantly enhancing delivery timelines.

Automated dashboards and analytics processes, saving two hours per reporting cycle and improving decision-making accuracy for leadership. Improved compliance and accuracy by 40% through streamlined reconciliation of 500+ accounts in partnership with finance teams.

Standardized pricing workflows in Salesforce, training 150+ sales representatives and reducing inconsistencies across customer accounts. Led a data migration project for 2,000+ accounts, decreasing invoicing errors by 70% and improving scalability for future initiatives.

Focused on an Analytics concentration, gaining expertise in leveraging data for strategic business decisions. Developed strong analytical and problem-solving skills applicable to various business challenges.

Studied Urban & Regional Studies with a minor in General Business, providing a broad understanding of business principles and urban development. Gained foundational knowledge in various business functions.