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DT@daliatchimbouka
Results-driven Business Analyst with over 6 years of experience.
United StatesI am a results-driven Business Analyst with over 6 years of experience in gathering and analyzing business requirements, streamlining operations, and delivering data-driven insights to support strategic decision-making. My expertise lies in stakeholder management, process improvement, and cross-functional collaboration, allowing me to bridge the gap between technical teams and business objectives effectively.
Throughout my career, I have successfully collaborated with cross-functional teams at companies like CDW and Deloitte, where I documented over 220 business requirements for various projects. My analytical skills have led to significant operational improvements, including a 15% enhancement in performance through data analysis and the creation of interactive dashboards in Tableau and Power BI. I am passionate about leveraging technology to drive growth and efficiency in fast-paced, agile environments.
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Work history, roles, and key accomplishments
CDW
Apr 2023 - Present (2 years 7 months)
Collaborated with cross-functional teams to gather and document over 120 business requirements for IT infrastructure and service optimization projects. Designed interactive dashboards in Tableau and Power BI to provide stakeholders with real-time visibility into project KPIs and customer metrics.
Deloitte
Jun 2021 - Mar 2023 (1 year 9 months)
Collaborated with stakeholders across finance, technology, and compliance to gather and document over 100 business requirements for digital transformation projects. Analyzed large datasets using SQL and Excel to uncover inefficiencies and trends, contributing to a 10% reduction in client operational costs.
Cisco
Jan 2019 - May 2021 (2 years 4 months)
Conducted deep-dive analysis on sales and customer engagement data using SQL, Excel, and Python, identifying trends that led to a 12% increase in regional sales performance. Built and maintained dynamic dashboards in Tableau and Power BI to track product adoption, churn rates, and revenue KPIs across global markets.
Degrees, certifications, and relevant coursework
Bachelor of Science, Bank Finance and Insurance
2007 - 2008
Completed a Bachelor of Science in Bank Finance and Insurance. The curriculum focused on financial principles, banking operations, and insurance practices.
High School Diploma, General Studies
2004 - 2005
Obtained a High School Diploma from William Petty Technical High School. The program provided foundational knowledge across various subjects.
Software and tools used professionally
United StatesYou can contact Dalia and 90k+ other talented remote workers on Himalayas.
Message Dalia
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