Aishwarya User
@aishwaryauser4
Experienced Business Analyst driving digital transformation with SQL, Power BI, and Agile to optimize processes.
What I'm looking for
I am a Business Analyst with over nine years' experience driving digital transformation, process optimization, and regulatory compliance across finance, insurance, and healthcare. I combine requirement gathering, data analysis and stakeholder facilitation to deliver actionable solutions.
I specialize in SQL, Power BI, and advanced Excel to validate datasets, build dashboards, and support executive decision-making. I lead end-to-end UAT, design AS-IS and TO-BE processes using BPMN tools, and manage data migrations to ensure audit readiness. My work reduced customer onboarding time by 15% and improved underwriting accuracy by 15% through targeted process improvements.
I mentor junior analysts, introduce automation for recurring reporting, and coordinate cross-functional teams using Agile practices to deliver projects on time. I seek roles where I can continue improving operations, enable data-driven decisions, and support scalable digital initiatives.
Experience
Work history, roles, and key accomplishments
Senior Business Analyst
Veritex Community Bank
Mar 2021 - Present (4 years 5 months)
Led strategic business analysis and digital banking initiatives, producing BRDs/FRDs and Power BI dashboards; implemented e-KYC and online account opening that reduced customer onboarding time by 15% and improved data accuracy during core system migrations.
Business Analyst
NewFront
Apr 2019 - Feb 2021 (1 year 10 months)
Analyzed insurance policies and claims to improve underwriting and risk assessment accuracy by 15% and led workshops that accelerated requirements alignment by 25%; used SQL and data visualization to support fraud detection and managed end-to-end UAT cycles.
Business Analyst
Texas Department of State Health Services
Feb 2017 - Mar 2019 (2 years 1 month)
Led EHR integration and patient intake workflow optimization projects, producing process maps and Power BI dashboards to improve patient care coordination and ensure HIPAA-compliant UAT and data migrations.
Junior Business Analyst
Sngular
Mar 2016 - Feb 2017 (11 months)
Documented BRDs/FRDs, created wireframes and process diagrams, and supported UAT to accelerate delivery of web and mobile applications for clients.
Education
Degrees, certifications, and relevant coursework
Syracuse University
Master of Science, Computer Science
Master of Science in Computer Science completed in 2016.
BVB Engineering College
Bachelor of Science, Computer Science
Bachelor of Science in Computer Science completed in 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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