Shatakshi Pal
@shatakshipal
Strategic HR professional with expertise in employee relations and compliance.
What I'm looking for
I am a strategic and detail-oriented HR and compliance professional with over four years of experience in managing complex employee relations cases and implementing effective HR policies. My background includes a proven track record in regulatory compliance and organizational development, where I have successfully navigated regulatory environments and fostered collaboration across stakeholders.
Throughout my career, I have been recognized for my exceptional problem-solving and leadership skills, ensuring alignment with business goals. I have directed end-to-end account closure processes at Barclays, executed detailed reconciliations, and partnered with cross-functional teams to drive operational improvements. My commitment to fostering positive workplace culture is evident in my initiatives that have resulted in increased team productivity and enhanced employee engagement.
Experience
Work history, roles, and key accomplishments
Senior Finance Analyst
Barclays
Jan 2023 - Jan 2024 (1 year)
Directed end-to-end account closure processes, ensuring compliance with regulatory standards. Executed detailed reconciliations for high-value financial accounts, resolving discrepancies efficiently.
Senior Quality Analyst
Concentrix
Jan 2021 - Jan 2023 (2 years)
Evaluated customer interactions to maintain compliance with organizational policies, improving satisfaction scores by 20%. Implemented quality improvement frameworks, resulting in enhanced productivity and streamlined processes.
Education
Degrees, certifications, and relevant coursework
NIMS Mumbai
MBA, IT and System Management
2021 - 2023
Grade: 85%
Completed a Master of Business Administration with a focus on IT and System Management. Graduated with Distinction, achieving an 85% grade.
SRM University, Chennai
Bachelor of Technology, Chemical Engineering
2015 - 2019
Grade: 76%
Earned a Bachelor of Technology degree in Chemical Engineering. Graduated with First Class honors, achieving a 76% grade.
Stella Maris Convent School
High School
Grade: CGPA: 8.0
Completed High School education under the CBSE Board.
BLSS Convent School
Intermediate
Grade: 86%
Completed Intermediate education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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