Laurice User

Collaborated with senior management and business leaders to align corporate goals with HR initiatives. Supported the company and clients in assessing operational HR needs, identifying areas for process improvement, and developing strategic solutions to enhance efficiency across businesses in various Dubai free zones and mainland authorities.

Conducted general HR activities for multiple hotel and real estate entities, managing full-cycle recruitment, onboarding, and offboarding processes. Drafted HR documentation, liaised with PRO for immigration transactions, and managed administrative tasks including LPO preparation and uniform distribution.

Managed full-cycle recruitment across various roles, coordinated onboarding plans, and facilitated new hire orientations. Handled offboarding processes, including exit interviews and compliance with UAE labor laws, while also drafting HR documentation and managing administrative tasks.

Handled inquiry management for Citibank employees globally, primarily focusing on learning inquiries and general HR inquiries. Provided information and educated employees on HR policies, systems, and processes, acting as a Subject Matter Expert for SumTotal Learning Management System.

Performed initial recruitment processes including posting job openings, conducting passive and non-passive sourcing, and phone screening for various positions. Attended calibration meetings with offshore stakeholders and local leaders, ensuring sufficient candidate supply through different sourcing channels.

Achieved Dean's Lister status for three consecutive academic years (2016-2017, 2017-2018, and 2018-2019). Completed a comprehensive curriculum in Psychology, gaining foundational knowledge and skills in the field.

Awarded the Red Honor Award for academic excellence. Actively participated in school committees, serving as Vice Chairperson of the Lingap Kapwa Committee and a Member of Peer Counselors.