Reagan Opondo
@reaganopondo
Dedicated sales attendant with a strong background in customer service.
KenyaWhat I'm looking for
I am a motivated individual with a passion for delivering exceptional customer service. With experience as a Sales Attendant at House of Leather & Gift Shop, I have honed my skills in assisting customers, providing guidance, and ensuring a pleasant shopping experience. My ability to adapt quickly to challenges has been a key asset in my roles.
My educational background includes a Certificate in Information Technology from Community and Progress Youth Institute, along with a Digital Basics Certificate from Samasource. These qualifications have equipped me with essential skills in digital literacy and web research, which I leverage to enhance my performance in customer-facing roles.
I am eager to contribute my skills and dedication to a dynamic team that values integrity and professionalism. I believe in adding significant value to the company while achieving its goals through hard work and commitment.
Experience
Work history, roles, and key accomplishments
Sales Attendant
House of Leather & Gift Shop
Feb 2022 - Aug 2022 (6 months)
Worked as a Sales Attendant, providing customer care services, assisting customers, and arranging products on shelves. Developed strong communication skills and the ability to work under minimal supervision.
Agent
Samasource Kenya Limited
Sep 2017 - Oct 2021 (4 years 1 month)
Served as an Agent, focusing on web research and image annotation. Gained experience in digital literacy and work readiness, enhancing my ability to adapt to challenges.
Line Attendant
Uchumi Supermarket
Dec 2016 - Feb 2017 (2 months)
Worked as a Line Attendant, providing customer assistance and ensuring smooth operations at the checkout line. Developed skills in customer interaction and service.
Education
Degrees, certifications, and relevant coursework
Samasource
Certificate, Web Research
2017 - 2017
Achieved a Certificate of Web Research and Image Annotation, covering modules in web research, image annotation, work readiness, and digital literacy.
Community and Progress Youth Institute
Certificate, Information Technology
2017 - 2017
Completed a Certificate in Information Technology, focusing on essential IT skills and knowledge.
Fesko Driving School
Certificate, Driving
2016 - 2016
Completed training in Driving and Road Safety skills, focusing on safe driving practices and road safety.
Spring of Hope School
Certificate, Primary Education
2012 - 2015
Obtained the Kenya Certificate of Primary Education (K.C.S.E), demonstrating foundational education and skills.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
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