Millicent Jebet

I am a motivated Laikipia University student studying Business and Commerce, combining academic study with practical retail sales experience. Over two years in sales roles, I consistently exceeded monthly targets while delivering professional, empathetic customer service.

I specialize in building rapport quickly, handling objections, and guiding conversations toward successful outcomes, using clear, neutral-accented communication. I am comfortable following scripts while maintaining a natural, personable tone and managing inquiries, complaints, and returns professionally.

I take deadlines seriously and work well under pressure, maintaining accurate records and collaborating with teammates to improve operations and customer satisfaction. I am eager to bring my persuasive approach, disciplined work ethic, and customer-first mindset to a Customer Support Representative role.