Open to opportunities

Sharon Roland-Hassan

@sharonroland-hassan

Message

Results-driven Virtual Assistant skilled in administration, HR support, and customer service.

Nigeria

Message

What I'm looking for

I seek a remote or hybrid role where I can provide administrative and HR support, streamline operations, manage client communications, and grow into broader HR or operations responsibilities within a collaborative, growth-oriented team.

I am a results-driven Virtual Assistant with proven expertise in administration, customer service, and HR support, delivering accurate data entry, professional correspondence, and reliable calendar and travel coordination.

I have supported remote clients and small businesses by streamlining operations, managing social media content calendars, coordinating recruitment and onboarding, and assisting with payroll and HR records—consistently meeting deadlines and maintaining confidentiality.

My background includes supervising customer service teams, mentoring staff, and providing VIP-level assistance during an NYSC internship; I bring strong communication, organization, and problem-solving skills to improve team productivity and client satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Avocado Virtual Solutions

Apr 2025 - Present (6 months)

Provide remote administrative, customer support, and HR assistance for a German client, managing data entry, email/WhatsApp support, calendar scheduling, and content calendars while ensuring data confidentiality and timely delivery.

Data Entry Email Support Calendar Management CRM Content Creation Confidentiality MS Office Google Workspace

Current

Virtual Assistant

Current

Aveluxe

Jan 2025 - Present (9 months)

Delivered remote HR and administrative support including interview scheduling, onboarding, payroll assistance, HR record-keeping, client follow-ups, and coordination of interns to maintain operational workflows.

Interview Coordination Onboarding Payroll CRM Team Coordination Attention To Detail

Customer Service Supervisor

Obeks Fabrics and Textiles Company

Dec 2019 - Jul 2023 (3 years 7 months)

Supervised customer service team, trained entry-level staff, managed daily order reviews and CRM usage, resolved complaints, and led performance evaluations to maintain service quality and meet delivery targets.

Customer Service CRM Scheduling Reporting

Human Resource Assistant

Louis Valentino Prixair

Jul 2018 - Sep 2019 (1 year 2 months)

Supported HR functions including onboarding, employee record maintenance, payroll support, candidate scheduling, travel coordination, and drafting HR correspondence and monthly reports.

Onboarding Payroll Support Travel Coordination Report Writing Employee Relations Spreadsheets

VIP Lounge Secretary

Nigerian Airforce

Served as NYSC VIP lounge secretary providing concierge support to high-ranking delegates, managing calls, maintaining arrival/departure records, coordinating schedules, and overseeing lounge operations.

Scheduling Record keeping Logistics Inventory Management Briefing Preparation

Education

Degrees, certifications, and relevant coursework

University of Ilorin

Bachelor of Science, Microbiology

2012 - 2016

Completed a Bachelor of Science in Microbiology with specialization in medical, immunology, pharmaceutical, and industrial microbiology and strong practical and research experience.