I'm looking for either a virtual Assistant, medical VA, Data Entry or Customer Support/Specialist/Service role to fill in the gap since I do have experience in customer service, administrative support and health records and logistics. I handle client inquiries, have phone etiquette,reliable,handle scheduling and also have knowledge and skills in CRM tools.
Sharon Bukki
@sharonbukki
Detail-oriented Virtual Assistant skilled in logistics, customer support, and precise schedule & record management.
What I'm looking for
I’m a detail-oriented Virtual Assistant with a background in logistics, front office operations, and customer support. I manage schedules, handle client communication, and keep accurate records—always with confidentiality and high accuracy at the center of my work.
Since Jan 2025, I’ve supported daily operations as a Claims Officer by maintaining 200+ client records, organizing documents for easy retrieval, responding to client inquiries, and generating reports. Previously, as a Front Office Intern at Diani Reef Beach Resort and Spa, I coordinated appointments, managed phone/email communication, and improved workflow efficiency through organized scheduling and administrative support.
Experience
Work history, roles, and key accomplishments
Claims Officer
Health Records Department
Jan 2025 - Present (1 year 5 months)
Managed and maintained 200+ client records with high accuracy and confidentiality. Handled data entry and document organization, assisted with scheduling/coordination of daily operations, and responded to client inquiries while generating reports.
Front Office Intern
Diani Reef Beach Resort and Spa
Jan 2024 - May 2024 (4 months)
Provided front office administrative support by managing client communication via phone and email and coordinating appointments with organized scheduling systems. Handled data entry and document organization to support daily operations and improve workflow efficiency.
Education
Degrees, certifications, and relevant coursework
Diploma in Logistics and Transport Management
Diploma in Logistics and Transport Management, Logistics and Transport Management
Completed a Diploma in Logistics and Transport Management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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