Sharn Candy
@sharncandy
Dependable front office professional delivering exceptional customer service and organized reception management.
What I'm looking for
I am a dependable front office and customer service professional with hands-on experience managing reception operations and delivering welcoming client care. I take pride in representing organizations with professionalism and warmth.
During my role as Receptionist at Finix Casino, I handled incoming calls and customer inquiries, maintained accurate guest records, and supported front-desk reporting, contributing to improved customer satisfaction and retention.
I hold a Diploma in Social Work and Community Development, which strengthened my people skills and ability to interact empathetically with clients from diverse backgrounds. I am highly organized, personable, and skilled at multitasking in fast-paced environments.
I am proficient in Microsoft Office and email handling, fluent in English, and committed to maintaining high standards of service and presentation to support team goals.
Experience
Work history, roles, and key accomplishments
Receptionist
Finix Casino
Apr 2023 - Oct 2025 (2 years 6 months)
Managed front-desk operations at a busy casino, welcoming guests, handling inquiries and calls, maintaining accurate guest records, and improving customer satisfaction and retention.
Education
Degrees, certifications, and relevant coursework
Rift Valley Training Institute
Diploma in Social Work and Community Development, Social Work and Community Development
Completed a Diploma in Social Work and Community Development focused on community engagement and client support.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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