Catherine Yvonne
@catherineyvonne
Dedicated front desk professional focused on exceptional customer service.
What I'm looking for
I am a dedicated, detail-oriented front desk professional with hands-on experience providing exceptional customer service and maintaining efficient communication in busy office environments.
I have used Microsoft Office and Google Workspace to create documents and manage spreadsheets, handled inquiries and complaints, assisted visitors in person and remotely, and supported cross-departmental tasks to ensure smooth operations.
I bring strong communication, time-management, and customer-relationship skills, a professional demeanor as the first point of contact, and a customer-centric approach that upholds organizational image.
Experience
Work history, roles, and key accomplishments
Front Office Assistant
Zetech University
May 2024 - Jul 2024 (2 months)
Provided front desk support, managed inquiries and visitor interactions, and resolved customer issues promptly to maintain a positive office environment during a short-term assignment.
Education
Degrees, certifications, and relevant coursework
Zetech University
Diploma, Communication and Media Studies
2022 - 2024
Completed a Diploma in Communication and Media Studies with coursework and practical training in customer service and communication from May 2022 to November 2024.
St Mary’s Girls Runda
Certificate in Secondary Education, Secondary Education
2017 - 2020
Attended secondary education at St Mary’s Girls Runda and obtained a secondary education certificate in 2020.
St Mark Bukiri
Certificate in Primary Education, Primary Education
Completed primary education and obtained a primary education certificate (completion noted as Feb. 2018).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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