I seek a role driving end-to-end project delivery and operations in payments or fintech sector, with cross-functional impact, process ownership, and measurable revenue outcomes.
Shari User
@sharmila
Project Manager and Operations specialist driving revenue and scalable deliveries.
What I'm looking for
I am a results-driven Project Manager and Operations Specialist with 8+ years steering high-growth Indian startups, experienced in end-to-end client onboarding, API integrations, and launching enterprise-grade payments solutions. I excel at stakeholder management, creating SOPs, and using data to reduce time-to-market and unlock incremental revenue.
At Setu, I delivered API integrations for banks and NBFCs, cutting go-live time by 35 days and generating ~$60K incremental revenue; at Cashfree and Paytm I led post-sales delivery, restored SLAs, and grew GTV and revenue through technical and operational improvements. I bring strong cross-functional collaboration, process standardisation, and measurable outcomes to accelerate product launches and business growth.
Experience
Work history, roles, and key accomplishments
Project Manager
Pine Labs
Jan 2024 - Apr 2025 (1 year 3 months)
Led enterprise API integrations and client onboarding for banks and NBFCs, driving consistent 6% month-over-month growth across a $200K portfolio and reducing go-live time by 35 days to yield ~$60K incremental revenue.
Program Coordinator
Cashfree Payments
Mar 2022 - Dec 2023 (1 year 9 months)
Spearheaded post-sales delivery and GTM programs that grew account value by ~$70M GTV, co-designed subscription payments with ICICI Bank, and improved payment success rates ~12%, generating ~$30K revenue.
Managed merchant onboarding and settlement processes, contributing to $1.7M business growth (FY 2021–22) and enabling high-volume throughput ($70M GTV) with same-day settlement for select accounts.
Business Development Associate
ClearTax
Oct 2017 - Dec 2019 (2 years 2 months)
Supervised a 16-member support cohort to maintain onboarding throughput and upsold marketplace services to expand ARR and improve client lifetime value.
Sales Associate
Think & Learn
Jan 2016 - Sep 2017 (1 year 8 months)
Generated revenue through multi-channel outreach including cold calls and live chat, consistently identifying leads to meet monthly targets for Byju's products.
Education
Degrees, certifications, and relevant coursework
College of Engineering Roorkee
Bachelor of Technology, Computer Science
2012 - 2016
Grade: 83.4%
Completed a Bachelor of Technology in Computer Science with 83.4% from College of Engineering Roorkee.
Delhi Public School, Haridwar
Secondary and Higher Secondary Education, Science
1998 - 2012
Grade: Class XII: 89.4%; Class X: 9.8 CGPA
Completed schooling with Class XII (Science) 89.4% and Class X CGPA 9.8 at Delhi Public School, Haridwar.
Availability
Location
Authorized to work in
Salary expectations
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