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Shari User

@sharmila

Project Manager and Operations specialist driving revenue and scalable deliveries.

India
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What I'm looking for

I seek a role driving end-to-end project delivery and operations in payments or fintech sector, with cross-functional impact, process ownership, and measurable revenue outcomes.

I am a results-driven Project Manager and Operations Specialist with 8+ years steering high-growth Indian startups, experienced in end-to-end client onboarding, API integrations, and launching enterprise-grade payments solutions. I excel at stakeholder management, creating SOPs, and using data to reduce time-to-market and unlock incremental revenue.

At Setu, I delivered API integrations for banks and NBFCs, cutting go-live time by 35 days and generating ~$60K incremental revenue; at Cashfree and Paytm I led post-sales delivery, restored SLAs, and grew GTV and revenue through technical and operational improvements. I bring strong cross-functional collaboration, process standardisation, and measurable outcomes to accelerate product launches and business growth.

Experience

Work history, roles, and key accomplishments

PL

Project Manager

Pine Labs

Jan 2024 - Apr 2025 (1 year 3 months)

Led enterprise API integrations and client onboarding for banks and NBFCs, driving consistent 6% month-over-month growth across a $200K portfolio and reducing go-live time by 35 days to yield ~$60K incremental revenue.

CP

Program Coordinator

Cashfree Payments

Mar 2022 - Dec 2023 (1 year 9 months)

Spearheaded post-sales delivery and GTM programs that grew account value by ~$70M GTV, co-designed subscription payments with ICICI Bank, and improved payment success rates ~12%, generating ~$30K revenue.

Education

Degrees, certifications, and relevant coursework

College of Engineering Roorkee logoCR

College of Engineering Roorkee

Bachelor of Technology, Computer Science

2012 - 2016

Grade: 83.4%

Completed a Bachelor of Technology in Computer Science with 83.4% from College of Engineering Roorkee.

DH

Delhi Public School, Haridwar

Secondary and Higher Secondary Education, Science

1998 - 2012

Grade: Class XII: 89.4%; Class X: 9.8 CGPA

Completed schooling with Class XII (Science) 89.4% and Class X CGPA 9.8 at Delhi Public School, Haridwar.

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