Open to opportunities

mudit tiwari

@mudittiwari

Message

Experienced Project Manager and Sales Leader with a problem-solving mindset.

India

Message

What I'm looking for

I am looking for a role that challenges me and allows for growth in a collaborative environment.

I am a dedicated Project Manager and Sales Leader with extensive experience in driving successful integrations and optimizing workflows. My journey includes leading projects at Innova Solutions, where I designed and managed the Salesforce instance, achieving significant cost reductions and improving advertising effectiveness through A/B testing.

Previously, I excelled as an Accounts and Sales Manager at Dunzo, where I implemented innovative strategies that resulted in a remarkable increase in merchant acquisition and order rates. My analytical skills were honed at American Express, where I evaluated credit risks and provided actionable recommendations, ensuring compliance with lending protocols.

With a strong foundation in project management and a passion for problem-solving, I am committed to delivering results that align with organizational goals while fostering client satisfaction and retention.

Experience

Work history, roles, and key accomplishments

Project Manager

Innova Solutions

Oct 2020 - Jan 2025 (4 years 3 months)

Led integrations between HubSpot, Salesforce, and Zoom Info. Designed and managed the Salesforce instance, achieving a 30% imprint rate through A/B testing and reducing costs by 25% through workflow optimization.

Salesforce HubSpot A B Testing Project Management Cost Optimization Integrations Management Agile Leadership Data Analysis Workflow Automation

Accounts and Sales Manager

Dunzo

Jan 2020 - Jun 2020 (5 months)

Achieved a 10% month-on-month increase in new merchant acquisition and a 23% increase in order rates. Implemented workflows to automate merchant complaints and adapted strategies during the pandemic.

Sales Management Workflow Automation Strategy Development Customer Relationship Management Team Collaboration Data Analysis Problem Solving

Credit Specialist

American Express

Aug 2017 - May 2018 (9 months)

Analyzed financial statements and credit requests to evaluate credit risk. Provided recommendations for credit applications while ensuring compliance with lending protocols.

Risk Assessment Financial Analysis Compliance Reporting Communication Problem Solving

Product Consultant

Cvent

Apr 2016 - May 2017 (1 year 1 month)

Managed client issues and advised on the use of Cvent’s SaaS platform. Collaborated with technology teams to implement feature requests, enhancing client retention.

Client Management SaaS Customer Satisfaction Communication Problem Solving Team Collaboration Retention

Lead New Accounts Analyst

American Express

Nov 2013 - Nov 2015 (2 years)

Advised new card members on add-on features, impacting revenue growth. Ensured fast turnaround times for card applications, achieving a 90 Net Promoter Score.