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Shannon Ellis

@shannonellis

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Project management leader specializing in audit, compliance, and process improvement initiatives

United States

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What I'm looking for

Seeking a role in compliance, audit, or training where I can drive excellence, ensure regulatory adherence, and lead cross-functional teams. Open to project management, consulting, or implementation roles to apply my leadership and operational insight for risk reduction and continuous improvement.

I have a diverse background that includes IT operations, audit and compliance, project management, and customer service leadership. This combination of technical expertise and strategic oversight enhances my contributions in every role. I have successfully led cross-functional teams in both government and corporate sectors, implemented Project Management Office (PMO) frameworks, streamlined complex workflows, and conducted thorough audits—covering everything from IT systems to lottery operations—resulting in improved efficiency and regulatory compliance. My experience includes managing IT compliance for federal systems, serving as a Contracting Officer’s Representative (COR), and developing solutions to modernize operations and enhance data integrity. I am passionate about driving continuous improvement, mentoring teams, and using data-driven strategies to align business objectives with technological solutions. Additionally, I enjoy exploring innovative approaches to risk management, business systems analysis, and human-centered design to address evolving organizational challenges.I have a diverse background that includes IT operations, audit and compliance, project management, and customer service leadership. This combination of technical expertise and strategic oversight enhances my contributions in every role. I have successfully led cross-functional teams in both government and corporate sectors, implemented Project Management Office (PMO) frameworks, streamlined complex workflows, and conducted thorough audits—covering everything from IT systems to lottery operations—resulting in improved efficiency and regulatory compliance.

My experience includes managing IT compliance for federal systems, serving as a Contracting Officer’s Representative (COR), and developing solutions to modernize operations and enhance data integrity. I am passionate about driving continuous improvement, mentoring teams, and using data-driven strategies to align business objectives with technological solutions. Additionally, I enjoy exploring innovative approaches to risk management, business systems analysis, and human-centered design to address evolving organizational challenges.

Experience

Work history, roles, and key accomplishments

Current

IT Specialist

Current

Centers for Medicaid and Medicare Services (CMS)

Jul 2024 - Present (10 months)

Lead IT security, governance, and compliance efforts aligned with federal standards. Streamline system design to boost efficiency and reduce risk. Partner with cross-functional teams to embed compliance in tech rollouts and serve as a trusted advisor on enterprise system deployments.

Project Management Release Management Test Planning Agile Methodologies Waterfall Project Management Software Quality Assurance Team Collaboration

Current

Safety Supervisor

Current

S.A.F.E. Management

Oct 2022 - Mar 2025 (2 years 5 months)

DSupervise safety teams during major events, ensuring compliance and emergency readiness. Manage 50+ staff at national sporting venues. Led incident response efforts and training programs. Received Baltimore Ravens Presidential Award for leadership and risk mitigation.

Communication Skills Problem Solving Team Management Team Building Training Safety Culture Security Security Best Practices Security Compliance Security Operations

Lead Technologist

Booz Allen Hamilton

Oct 2018 - Jul 2024 (5 years 9 months)

Directed 100+ secure federal system releases, led Agile teams in compliance efforts, and cut risk by 35%. Built enterprise config management plans, trained PMO teams, and improved data security processes across CMS and HHS operations.

Communication Skills Project Management Problem Solving Incident Response Incident Management Relationship Management Test Planning Leadership Team Collaboration Team Management Team Building Consulting Collaboration

Lottery Compliance Auditor

Wawa, Inc.

Jan 2015 - Oct 2018 (3 years 9 months)

Led audits across 1,000+ retail sites ensuring lottery and financial compliance. Launched training program boosting audit quality by 30%, and partnered with leadership to drive risk reduction and statewide improvements.

Communication Skills Project Management Problem Solving Relationship Management Leadership Team Management Team Building Audit Audit Management Audit Reporting Auditor Compliance Compliance Requirements Compliance Management Investigation Training Training And Development

Business Readiness and Compliance Audit

Wawa, Inc.

Aug 2006 - Dec 2014 (8 years 4 months)

Conducted readiness audits ensuring OSHA, EPA, FDA and fuel safety compliance. Delivered training to 500+ staff, improved audit cycle time by 20%, and enhanced reporting tools. Acted as liaison with regulators and guided emergency preparedness and hazardous materials compliance.

Communication Skills Problem Solving Relationship Management Leadership Team Management Team Building Audit Audit Management Audit Reporting Auditor Compliance Compliance Requirements Compliance Management Investigation Training Training And Development

Inventory Auditor

Wawa, Inc.

Apr 2003 - Aug 2006 (3 years 4 months)

Performed regional inventory audits ensuring compliance with financial and regulatory standards. Streamlined workflows using SaaS tools, improved data accuracy, and reduced shrinkage by 25%. Integrated POS data into centralized dashboards and trained managers on cloud-based inventory systems for enhanced compliance and transparency.

Store Manager of Operations

Wawa, Inc.

Sep 2000 - Apr 2003 (2 years 7 months)

Directed daily operations for a high-volume retail site with 60 staff, driving compliance, training, and performance. Improved audit readiness, safety scores, and financial reporting, while maintaining profitability and strong employee retention.