John Fleck

Reviewed credential documentation and policy adherence for all site entries, escalating anomalies per incident protocols. Developed compliance briefings and contributed to site safety process redesigns.

Led enterprise release readiness validation across multiple departments. Conducted data integrity checks on release documentation, change requests, and audit artifacts.

Directed quality checks on user-facing data workflows and customer portals. Maintained regulatory controls across release documentation, user testing, and production handoffs.

Managed project lifecycle from initiation through completion, delivering on time and within budget while using Agile frameworks to improve collaboration. Facilitated sprint planning and retrospective meetings, promoting team collaboration and achieving a 100% on-time delivery record for initial orders.

Applied Scrum principles to coordinate 4G LTE telecom upgrades, leading projects through all development phases and ensuring timely delivery. Conducted stakeholder interviews to gather requirements and translate them into actionable user stories.

Facilitated servant leadership training across the organization, optimizing operational efficiency and enhancing customer satisfaction. Managed daily operations, including staff scheduling, inventory control, and customer service initiatives.

Oversaw corporate telecommunications and mobile device management, strengthening vendor relationships and optimizing service delivery. Negotiated vendor contracts, resulting in cost savings and improved service delivery.

Directed RFID security tagging and Smartnet projects, enhancing global networking systems through effective project management. Coordinated with international teams to implement standardized protocols across multiple locations.

Studied core principles of business administration, including management, finance, and marketing. Completed a three-year bachelor's degree program focusing on foundational business concepts.