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@johngore
Risk governance and technology controls leader driving compliance, remediation, and process improvement.
I am a results-driven Risk Governance and Technology Controls leader with seven years of experience building governance frameworks, improving remediation processes, and ensuring regulatory compliance across large technology organizations.
I have led cross-functional teams to implement exception management, vulnerability tracking, and real-time reporting solutions, achieving measurable outcomes such as a 60% increase in data governance compliance and development of a cyber vulnerability dashboard.
I excel at vendor and cost optimization, executive-level reporting, and establishing operational foundations for new departments; I seek roles where I can strengthen risk posture, streamline remediation, and deliver actionable insights to senior leadership.
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Work history, roles, and key accomplishments
Established foundational operations for a new governance department, implemented standardized exception management and Service Desk in Jira, and developed cyber vulnerability tracking and Power BI dashboards to reduce escalations and improve executive reporting.
Led governance and controls for Credit Risk Technology, drove a 60% increase in data governance compliance, managed BCP planning, and developed cyber vulnerability dashboards for real-time risk analysis.
Directed technology risk remediation for infrastructure applications, built a SQL-based inventory tracking system to reduce asset mismanagement, and managed $3M in CAPEX/OPEX while leading executive remediation reviews.
Managed $4.5M technology infrastructure projects with executive reporting on milestones, risk mitigation, and compliance to governance frameworks.
Oversaw $7M technology deployment budget and led migration of 30K+ telephony assets to enhance network compliance and governance tracking.
ACNInc
Jan 2017 - Apr 2019 (2 years 3 months)
Directed North America telephony operations with a $4M budget, delivered IVR/API migrations (SOAP to REST), reduced telephony contract spend by 30%, and rolled out cloud call recording and contact center migrations.
Led a team of staff and contractors for conferencing and paging operations, managed budgets up to $1.4M with 2% variance, and implemented a new conferencing solution while strengthening business continuity.
Degrees, certifications, and relevant coursework
Bachelor of Arts, English
Bachelor of Arts in English from the University of North Carolina at Charlotte.
Software and tools used professionally
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