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@jeangagne
Experienced project manager driving successful IT and security initiatives.
I am a dedicated Project Manager with a proven track record of delivering complex projects across various sectors, including IT and cybersecurity. My experience spans managing over 320 security units and implementing more than 100 IT projects, generating significant revenue and ensuring compliance with industry standards. I excel in streamlining workflows and enhancing operational efficiency, consistently achieving results that surpass expectations.
Throughout my career, I have led cross-functional teams and collaborated with diverse stakeholders to align project goals with business objectives. My strategic approach has resulted in substantial ROI for clients, including multimillion-dollar savings and revenue enhancements. I am passionate about fostering strong relationships and facilitating effective communication to drive project success and client satisfaction.
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Work history, roles, and key accomplishments
LiveView Technologies
Jun 2024 - Present (1 year 5 months)
Implemented over 320 security units, generating significant annual recurring revenue and managing 80+ implementation projects quarterly across North America, ensuring 100% SLA compliance. Achieved an average Time-to-Value (TTV) of 3.2 days by streamlining deployment workflows and applying project management best practices. Led client onboarding and technical training, coordinating with external ve
Entech US
Jan 2023 - Jun 2024 (1 year 5 months)
Delivered over 100 IT and cybersecurity projects, including cloud migrations and network overhauls, totaling over $2.3M in revenue. Led cross-functional teams as an acting IT manager, ensuring on-time, on-budget outcomes across diverse technology stacks. Resolved critical infrastructure and networking roadblocks, accelerating implementation timelines and enhancing customer satisfaction in regulate
Insite Managed Solutions
Jan 2022 - Jun 2023 (1 year 5 months)
Led strategic transformations for clients like Arise, New Balance, and Navistar, identifying over 700 inefficiencies and creating future-state plans that yielded up to $1.4M in ROI. Collaborated with enterprise clients to uncover process improvement opportunities, delivering data-backed recommendations aligned with long-term business goals. Conducted 1:1 SME interviews, resulting in the removal of
Ultradent Products Inc
Jan 2018 - Jun 2022 (4 years 5 months)
Led cross-functional collaboration across 20+ departments and stakeholders, applying team leadership principles to align objectives and deliver high-impact, cost-controlled projects on schedule and within scope. Managed a portfolio of 78+ projects, successfully closing 32 and strategically discontinuing 23 based on risk and ROI evaluations. Conducted comprehensive risk assessments and implemented
Degrees, certifications, and relevant coursework
Certification, Project Management
Obtained the Project Management Professional (PMP) Certification from the Project Management Institute. This certification signifies expertise in project management principles and practices.
Certification, Business Process Management
Earned the ccSIGMA Yellow Belt Certification from Insite Managed Solutions. This certification indicates proficiency in process improvement methodologies.
Highschool Diploma, General Studies
Completed high school education and received a Highschool Diploma from Brewster Technical College.
Software and tools used professionally
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