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Shaniqwa Fuller

@shaniqwafuller

Experienced administrative professional with strong project management skills.

United States
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What I'm looking for

I am seeking a role that offers opportunities for growth and values teamwork and efficiency.

I am a dedicated administrative professional with a Master of Health Administration and extensive experience in project management and executive support. Currently, I serve as the Bureau Director Assistant at the Department of Public Health, where I coordinate schedules, manage projects, and ensure smooth operations for the Bureau’s support staff. My role involves liaising between various departments and overseeing the preparation of essential documentation, which has honed my organizational and communication skills.

Throughout my career, I have demonstrated a commitment to excellence in administrative functions, from supervising teams to managing complex schedules and ensuring compliance with regulations. My previous roles have equipped me with a robust skill set in problem-solving, event planning, and conflict resolution. I thrive in dynamic environments and am passionate about optimizing processes to enhance efficiency and productivity.

Experience

Work history, roles, and key accomplishments

D(
Current

Bureau Director Assistant

Department of Public Health (DPH)

Jan 2023 - Present (2 years 7 months)

Provided executive administrative support to the State WIC Bureau Director and Bureau Director of Community Nutrition Services by way of coordinating meeting schedules and appointments. Led team responsibilities to the Bureau’s support staff and acted as a liaison between WIC Services and Business Management for approved independent contract companies.

AL

PT Cashier/Sales Associate

Aldi

Jan 2022 - Present (3 years 7 months)

Efficiently operated cash register processing customer purchases while providing excellent customer service. Monitored self-checkout systems and performed essential duties including stocking merchandise and providing environmental services.

D(

Administrative Coordinator I

Department of Mental Health (DMH)

Jan 2021 - Present (4 years 7 months)

Assisted the Supervisor Staffing Coordinator, managing scheduling for five medical facilities using Kronos for all Nursing staff. Performed administrative duties including creating spreadsheets, maintaining filing systems, and processing communications.

FC

Customer Service Representative

First Citizens

Jan 2015 - Present (10 years 7 months)

Reconciled cash drawers, processed various transactions, and prepared currency transaction reports. Resolved problems and discrepancies concerning customers' accounts, often filling the supervisor's role.

WB

Customer Service Representative

Wells Fargo Bank

Jan 2013 - Present (12 years 7 months)

Provided account services to customers by receiving deposits, loan payments, and cashing checks. Made referrals to bankers to ensure customers were informed about suitable products.

VS

Customer Service Representative

Victoria’s Secret

Jan 2008 - Present (17 years 7 months)

Provided quality customer service while maintaining the register and demonstrating product quality. Stocked and rotated products, and promoted new products and savings.

Education

Degrees, certifications, and relevant coursework

AE

American Society of Administrative Professionals (ASAP) Institute for Credentialing Excellence

Professional Administrative Certification of Excellence (PACE Certification), Administrative Professionals

2024 -

Pursued the Professional Administrative Certification of Excellence (PACE Certification) through the American Society of Administrative Professionals (ASAP) Institute for Credentialing Excellence. This certification enhances skills in administrative and project management.

Webster University logoWU

Webster University

Master of Health Administration, Health Administration

2007 - 2009

Completed a Master of Health Administration program, focusing on the principles and practices of healthcare management. Gained expertise in administrative leadership within the health sector.

St. Peter's College logoSC

St. Peter's College

Bachelor of Science, Biology

2003 - 2007

Obtained a Bachelor of Science degree in Biology, building a strong foundation in scientific principles and research methodologies. Developed analytical and problem-solving skills through coursework and lab experiences.

Tech stack

Software and tools used professionally

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Shaniqwa Fuller - Bureau Director Assistant - Department of Public Health (DPH) | Himalayas