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@kiaosborne
Experienced executive assistant with strong organizational and leadership skills.
I am a dedicated executive assistant with over 20 years of experience in administrative roles across various sectors, including government, healthcare, and education. My career has been marked by a commitment to excellence and a proven ability to manage complex operations efficiently. Currently, I serve as an Executive Assistant at the City of Atlanta's Department of Transportation, where I coordinate administrative services and support operations for a diverse city department.
Throughout my career, I have consistently demonstrated my ability to lead teams and manage high-stakes projects. At UFCW Unions and Employers Benefits Administration, I supervised a team of four and managed all office administration, including complex scheduling and strategic planning. My efforts have been recognized with performance awards and bonuses, highlighting my contributions to significant projects such as a $1.3 million office construction and relocation.
I am passionate about fostering a collaborative work environment and empowering my team to achieve their best. My diverse skill set includes managing budgets, developing policies, and overseeing vendor relationships, all while maintaining a focus on continuous improvement and operational efficiency.
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Work history, roles, and key accomplishments
City of Atlanta, Atlanta Department of Transportation
May 2022 - Present (3 years 6 months)
Coordinates complex administrative services and performs a wide variety of executive secretarial and administrative duties. Serves as a liaison between the department and other administrative and support departments, ensuring smooth office operations.
UFCW Unions and Employers Benefits Administration, LLC
May 2017 - Present (8 years 6 months)
Supervised and managed a high-performing team of 4 while overseeing all office administration and managing complex schedules for executives. Served as HR Manager, handling onboarding, off-boarding, succession planning, and maintaining HR files.
Pathways Transition Programs
Mar 2015 - Present (10 years 8 months)
Supervised and managed receptionist and front office staff, serving as Executive Assistant to the CEO and Clinical Director. Managed all subpoenas for the agency and handled employee onboarding and off-boarding processes.
Georgia Cyber Academy-K12 Schools
Aug 2013 - Present (12 years 3 months)
Served as office manager and coordinator for over 400 teachers, supporting the Principal with administrative tasks. Processed computer requests, managed student incentives, and coordinated meeting logistics.
Georgia Perimeter College
Oct 2009 - Present (16 years 1 month)
Supported the Dean and Project Coordinator for the Office of the Quality Enhancement Plan, managing office operating budgets and marketing materials. Supervised interns and AmeriCorps members, coordinating internal and external service events.
CARE
Jun 2001 - Present (24 years 5 months)
Managed various fundraising and direct marketing programs to achieve annual revenue goals, providing direction to vendors. Created presentations, executed contracts, and managed direct marketing expense budgets.
American Cancer Society
Jun 1994 - Present (31 years 5 months)
Managed the Corporate Relations Database and executed affinity credit card and cause-related marketing programs. Coordinated and managed the production of direct marketing and planned giving programs for field offices.
Degrees, certifications, and relevant coursework
Bachelor of Arts, Liberal Studies
Completed a Bachelor of Arts degree with a minor in Psychology. This program provided a broad foundation in liberal studies, enhancing critical thinking and analytical skills.
Software and tools used professionally
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