Kia Osborne

Coordinates complex administrative services and performs a wide variety of executive secretarial and administrative duties. Serves as a liaison between the department and other administrative and support departments, ensuring smooth office operations.

Supervised and managed a high-performing team of 4 while overseeing all office administration and managing complex schedules for executives. Served as HR Manager, handling onboarding, off-boarding, succession planning, and maintaining HR files.

Supervised and managed receptionist and front office staff, serving as Executive Assistant to the CEO and Clinical Director. Managed all subpoenas for the agency and handled employee onboarding and off-boarding processes.

Served as office manager and coordinator for over 400 teachers, supporting the Principal with administrative tasks. Processed computer requests, managed student incentives, and coordinated meeting logistics.

Supported the Dean and Project Coordinator for the Office of the Quality Enhancement Plan, managing office operating budgets and marketing materials. Supervised interns and AmeriCorps members, coordinating internal and external service events.

Managed various fundraising and direct marketing programs to achieve annual revenue goals, providing direction to vendors. Created presentations, executed contracts, and managed direct marketing expense budgets.

Managed the Corporate Relations Database and executed affinity credit card and cause-related marketing programs. Coordinated and managed the production of direct marketing and planned giving programs for field offices.

Completed a Bachelor of Arts degree with a minor in Psychology. This program provided a broad foundation in liberal studies, enhancing critical thinking and analytical skills.