Open to opportunities

Kc Hernandez

@kchernandez

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Administrative assistant looking for remote work Mon - Fri evenings & weekend jobs

United States

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What I'm looking for

I am looking for a role that allows me to utilize my administrative skills while providing opportunities for professional growth and development.

I am an experienced administrative assistant with a proven track record of supporting high-level executives and managing complex schedules. My role at the University at Albany has honed my skills in coordinating meetings, managing travel arrangements, and overseeing office operations. I take pride in my ability to maintain organization and efficiency in fast-paced environments.

Throughout my career, I have developed a strong foundation in project management and customer service. My experience spans various state departments, where I have successfully handled administrative tasks, managed procurement records, and ensured compliance with state regulations. I am committed to continuous personal growth and am eager to leverage my skills in a new role that challenges me further.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant 2

Current

University at Albany

Mar 2024 - Present (1 year 4 months)

Worked in close partnership with the Dean on daily, weekly, and long-term scheduling. Assisted the Dean with scheduling meetings, coordinating events, and managing travel arrangements and reimbursements.

Microsoft Office Project Management Scheduling Event Coordination

Administrative Assistant 2

New York State Office of Children and Family Services

Aug 2022 - Present (2 years 11 months)

Responsible for screening and forwarding phone calls and e-mails, distributing essential business information, and making necessary arrangements. Managed and maintained accurate coordination of Counsel's staff calendars for meetings and interviews.

Calendar Management Travel Coordination

Administrative Assistant 1

New York State Department of Transportation

Feb 2017 - Present (8 years 5 months)

Maintained program tracking reports for Civil Rights programs, ensuring adherence to State and Federal laws. Developed and assisted in maintaining special reporting for compliance managers and updated presentations and training materials.

Compliance Reporting PowerPoint Data Analysis Customer Service

Medicaid Eligibility Examiner 1

New York State Department of Health

Jul 2015 - Present (10 years)

Performed analytical case file reviews of client records to ensure accurate information and evaluate for Medicaid eligibility changes. Ensured information was processed in accordance with NYSDOH rules and loaded into specialized computer-based software.

Data Entry Medicaid Eligibility Confidentiality HEART)

Clerk 1

New York State Department of Motor Vehicles

Apr 2013 - Present (12 years 3 months)

Evaluated the completeness of applications, renewals, and amendments, following up for missing information. Answered incoming and internal calls professionally regarding applications and prepared responses to letters.

Customer Service Data Entry Communication document preparation

Clinical Client Service Representative

HealthHelp

Jan 2012 - Present (13 years 6 months)

Provided quality customer service through interaction with providers, administrative staff, and customers. Made outbound calls to request clinical information for review by upper management.

Customer Service Outbound Calling Data Processing Confidentiality

Clerk 1

New York State Department of Environmental Conservation

Mar 2010 - Present (15 years 4 months)

Performed all required administrative functions in accordance with Bureau of Operation standards. Tasks included answering main line phone, typing memorandums, processing supply requests, and managing filing and file security.

Administrative Support Phone Answering File Security

Education

Degrees, certifications, and relevant coursework

HUDSON VALLEY COMMUNITY COLLEGE

Associate's Degree, Business Administration

2001 - 2002

Undertook studies in Business Administration, gaining knowledge in fundamental business principles. This coursework provided a basis for understanding organizational operations.

TROY HIGH SCHOOL

Regents Diploma, General Studies

Obtained a Regents Diploma, demonstrating completion of high school education requirements. This foundational education prepared for further academic and professional pursuits.