Kc HernandezKH
Open to opportunities

Kc Hernandez

@kchernandez

Administrative assistant looking for remote work Mon - Fri evenings & weekend jobs

United States
Message

What I'm looking for

I am looking for a role that allows me to utilize my administrative skills while providing opportunities for professional growth and development.

I am an experienced administrative assistant with a proven track record of supporting high-level executives and managing complex schedules. My role at the University at Albany has honed my skills in coordinating meetings, managing travel arrangements, and overseeing office operations. I take pride in my ability to maintain organization and efficiency in fast-paced environments.

Throughout my career, I have developed a strong foundation in project management and customer service. My experience spans various state departments, where I have successfully handled administrative tasks, managed procurement records, and ensured compliance with state regulations. I am committed to continuous personal growth and am eager to leverage my skills in a new role that challenges me further.

Experience

Work history, roles, and key accomplishments

UA
Current

Administrative Assistant 2

University at Albany

Mar 2024 - Present (1 year 4 months)

Worked in close partnership with the Dean on daily, weekly, and long-term scheduling. Assisted the Dean with scheduling meetings, coordinating events, and managing travel arrangements and reimbursements.

NS

Administrative Assistant 2

New York State Office of Children and Family Services

Aug 2022 - Present (2 years 11 months)

Responsible for screening and forwarding phone calls and e-mails, distributing essential business information, and making necessary arrangements. Managed and maintained accurate coordination of Counsel's staff calendars for meetings and interviews.

NT

Administrative Assistant 1

New York State Department of Transportation

Feb 2017 - Present (8 years 5 months)

Maintained program tracking reports for Civil Rights programs, ensuring adherence to State and Federal laws. Developed and assisted in maintaining special reporting for compliance managers and updated presentations and training materials.

NH

Medicaid Eligibility Examiner 1

New York State Department of Health

Jul 2015 - Present (10 years)

Performed analytical case file reviews of client records to ensure accurate information and evaluate for Medicaid eligibility changes. Ensured information was processed in accordance with NYSDOH rules and loaded into specialized computer-based software.

NV

Clerk 1

New York State Department of Motor Vehicles

Apr 2013 - Present (12 years 3 months)

Evaluated the completeness of applications, renewals, and amendments, following up for missing information. Answered incoming and internal calls professionally regarding applications and prepared responses to letters.

HE

Clinical Client Service Representative

HealthHelp

Jan 2012 - Present (13 years 6 months)

Provided quality customer service through interaction with providers, administrative staff, and customers. Made outbound calls to request clinical information for review by upper management.

NC

Clerk 1

New York State Department of Environmental Conservation

Mar 2010 - Present (15 years 4 months)

Performed all required administrative functions in accordance with Bureau of Operation standards. Tasks included answering main line phone, typing memorandums, processing supply requests, and managing filing and file security.

Education

Degrees, certifications, and relevant coursework

HC

HUDSON VALLEY COMMUNITY COLLEGE

Associate's Degree, Business Administration

2001 - 2002

Undertook studies in Business Administration, gaining knowledge in fundamental business principles. This coursework provided a basis for understanding organizational operations.

TS

TROY HIGH SCHOOL

Regents Diploma, General Studies

Obtained a Regents Diploma, demonstrating completion of high school education requirements. This foundational education prepared for further academic and professional pursuits.

NP

NYS & CSEA PARTNERSHIP

Online Certificate, Customer Service

Completed an online certificate program focused on customer service. This program enhanced skills relevant to client interaction and support.

Tech stack

Software and tools used professionally

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