Shanice Collins
@shanicecollins
I support customers, leave claims, payment terminals, and safe student transportation.
United StatesWhat I'm looking for
I've supported Walmart associates at Sedgwick by assisting with short-term disability and other leave claims.
At Heartland, I programmed credit and debit card terminals for merchants across the United States. I also provided credit card customer service for the United States Navy through Teleperformance.
My experience includes assembly-line production at Haier GE Appliances, mail delivery with the United States Postal Service, and safely transporting school-aged children for local school districts.
I'm interested in youth services and warehouse work, and I bring communication, data sorting, telecommunications, Microsoft Office, persistence, and teamwork.
Experience
Work history, roles, and key accomplishments
Service Center Representative
Sedgwick
Dec 2022 - Jan 2025 (2 years 1 month)
Assisted Walmart associates with short-term disability leave claims and other leave claims.
Project Support Associate
Heartland
Jun 2021 - Nov 2021 (5 months)
Programmed credit/debit card terminals for merchants to process payments across the United States.
Customer Service Specialist
Teleperformance
Jan 2021 - May 2021 (4 months)
Provided credit card customer service for the United States Navy.
Dishwasher Door Assembly
Haier GE Appliances
Aug 2017 - Jul 2019 (1 year 11 months)
Assembled dishwasher doors by mirroring inner and outer doors and connecting control panel wires.
Mail Carrier
United States Postal Service
Jan 2014 - Mar 2014 (2 months)
Delivered mail throughout the Louisville, KY area.
Education
Degrees, certifications, and relevant coursework
Butler Traditional High School
High School Diploma, General Studies
Grade: 2.5
Graduated from Butler Traditional High School in 2006.
University of Phoenix
Master of Science, Industrial Organizational Psychology
Grade: 3.06
Graduated with a Master of Science in Industrial Organizational Psychology.
University of Phoenix
Bachelor of Science, Industrial Organizational Psychology
Grade: 3.53
Graduated with a Bachelor of Science in Industrial Organizational Psychology.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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