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Shaneice SinghSS
Open to opportunities

Shaneice Singh

@shaneicesingh1

Executive Assistant and office coordinator who streamlines operations and elevates client experiences.

Canada
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What I'm looking for

I’m looking for a fast-paced organization where I can own executive and front-line operations—managing calendars, inquiries, events, and confidential coordination—while improving communications consistency with practical tools, discretion, and clear stakeholder service.

I’m an Executive Assistant and communications-focused office coordinator with 6+ years of experience serving as an operational anchor in fast-paced environments. I build positive, professional experiences for clients and stakeholders by balancing competing priorities with strong organization and discretion—while keeping day-to-day functions running seamlessly.

In my most recent role, I resolved 50+ weekly inquiries across reception channels and maintained a 95–100% weekly backlog clearance rate, while overseeing mail, inventory, and facility needs to support efficient operations. I also coordinated planning and execution of 4 annual organizational events, contributing to a 4.5/5 average employee satisfaction rating, and led an audit of organization-wide communications to establish unified brand standards across assets, policies, and training.

Across my background, I’ve delivered full-scope administrative support for executive leadership, facilitated Board of Directors and standing-committee processes (onboarding, meeting coordination, documentation, and confidential recordkeeping), and supported program teams across multiple functions. I also bring a design edge from my independent UI/UX & web work—combining UX/UI education (University of Toronto) with tools and marketing content skills to strengthen visibility and consistency.

Experience

Work history, roles, and key accomplishments

SS

Administrative Assistant

Services & Housing in the Province (SHIP)

Mar 2022 - Aug 2022 (5 months)

Handled 30+ weekly client and public inquiries by phone, email, and in-person, connecting individuals with on-site housing and community resources. Supported a Program Manager across 5+ teams with interdepartmental calendars, correspondence, payroll verification, and facility safety protocol compliance.

Education

Degrees, certifications, and relevant coursework

University of Toronto logoUT

University of Toronto

Certificate in UX/UI Design, UX/UI Design

Completed a certificate in UX/UI design at the University of Toronto.

University of Toronto logoUT

University of Toronto

Bachelor of Arts, Sociology

Earned a Bachelor of Arts in Sociology from the University of Toronto.

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