Shaneice Singh
@shaneicesingh1
Executive Assistant and office coordinator who streamlines operations and elevates client experiences.
What I'm looking for
I’m an Executive Assistant and communications-focused office coordinator with 6+ years of experience serving as an operational anchor in fast-paced environments. I build positive, professional experiences for clients and stakeholders by balancing competing priorities with strong organization and discretion—while keeping day-to-day functions running seamlessly.
In my most recent role, I resolved 50+ weekly inquiries across reception channels and maintained a 95–100% weekly backlog clearance rate, while overseeing mail, inventory, and facility needs to support efficient operations. I also coordinated planning and execution of 4 annual organizational events, contributing to a 4.5/5 average employee satisfaction rating, and led an audit of organization-wide communications to establish unified brand standards across assets, policies, and training.
Across my background, I’ve delivered full-scope administrative support for executive leadership, facilitated Board of Directors and standing-committee processes (onboarding, meeting coordination, documentation, and confidential recordkeeping), and supported program teams across multiple functions. I also bring a design edge from my independent UI/UX & web work—combining UX/UI education (University of Toronto) with tools and marketing content skills to strengthen visibility and consistency.
Experience
Work history, roles, and key accomplishments
UI/UX & Web Designer
Independent Contractor
Jan 2022 - Present (4 years 5 months)
Delivered ongoing website design and digital projects by coordinating timelines, research, and documentation. Created promotional graphics and supported brand-aligned marketing initiatives, including for The Scented House (TSH).
Administrative Assistant
Services & Housing in the Province (SHIP)
Mar 2022 - Aug 2022 (5 months)
Handled 30+ weekly client and public inquiries by phone, email, and in-person, connecting individuals with on-site housing and community resources. Supported a Program Manager across 5+ teams with interdepartmental calendars, correspondence, payroll verification, and facility safety protocol compliance.
Administrative Assistant / Receptionist
Air Canada Pilots Association (ACPA)
Nov 2018 - Apr 2019 (5 months)
Served as primary association receptionist, resolving 50+ weekly member inquiries via phone, email, and in-person. Coordinated office logistics including meeting scheduling, travel, and mail, inventory, and supplies management to maintain a professional, welcoming environment.
Education
Degrees, certifications, and relevant coursework
University of Toronto
Certificate in UX/UI Design, UX/UI Design
Completed a certificate in UX/UI design at the University of Toronto.
University of Toronto
Bachelor of Arts, Sociology
Earned a Bachelor of Arts in Sociology from the University of Toronto.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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