Open to opportunities

Ngozi Mamah

@ngozimamah

Message

Results-oriented administrative and office management professional with strong organizational and client-facing skills.

United Kingdom

Message

What I'm looking for

I seek a role leveraging administration and office management strengths in a collaborative environment with growth opportunities, clear processes, and scope to improve operations.

I am an experienced administrative and office management professional with a Bachelor of Business Administration and a proven track record across travel and healthcare sectors. I combine organizational, technical and business acumen to deliver reliable, ethical support and leadership.

In sales and tourism, I developed and implemented growth strategies, converted leads into sales, negotiated contracts, and built relationships with tour agents and corporate clients while working remotely for an international firm.

In healthcare administration, I managed appointment booking, staffing processes, inventory and fixed asset registers, meeting organization, and confidential workforce information systems to support smooth operations.

I lead administrative teams, manage recruitment and onboarding, maintain filing and records systems, and provide high-quality customer service — always focused on operational excellence and collaborative problem solving.

Experience

Work history, roles, and key accomplishments

Current

Sales Executive / Administrator

Current

Incentive Connection Tourism Dubai LLC

May 2004 - Present (21 years 8 months)

Developed and implemented sales and marketing strategies, converted leads into sales, and maintained client relationships while meeting monthly targets for tourism packages through remote client engagement and site presentations.

Sales Strategy Client Relations Market Research Negotiation Lead Conversion CRM Remote Sales Proposal Writing

Healthcare Administrator

Oceanside Healthcare Limited

Mar 2023 - Apr 2024 (1 year 1 month)

Managed administrative services across hospital departments including appointment booking, staffing records, rostering, payroll forms, asset register maintenance, and coordinated meetings while ensuring confidentiality and procedure compliance.

Healthcare Administration Appointment Setting Payroll Processing Records Management Asset Management Meeting Coordination

Administrator

Greater View Travel Solution

Aug 2015 - Jan 2023 (7 years 5 months)

Led day-to-day administration and reception functions, managed recruitment and onboarding, maintained filing and asset registers, and coordinated hotel and transport bookings for clients and stakeholders.