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@shakirafraser
CIPD-qualified HR advisor specialising in employee relations, wellbeing and HR operations.
United KingdomI am a dynamic, CIPD-qualified HR professional with over five years' experience in employee relations, performance management and HR operations. I partner with senior leaders to deliver people strategies that enhance engagement, reduce absence and align HR objectives with business goals.
I have led projects that improved onboarding efficiency by 20%, redesigned performance appraisals to boost engagement by 25%, and developed an HR dashboard that improved reporting efficiency by 30%. I managed wellbeing and absence caseloads with a 95% resolution rate.
I am completing a CIPD Level 5 Diploma in People Management and bring practical experience in HRIS work, policy development, recruitment, investigations and UK employment law. I focus on measurable outcomes, compliance and positive employee experience.
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Work history, roles, and key accomplishments
Skills4
Apr 2025 - Present (7 months)
Provide first-line HR support on employee relations, grievances, absence and disciplinary cases; draft contracts and support HR projects and HRIS upgrades to inform business decisions with analytics.
Managed 80–100 wellbeing and absence cases monthly achieving 95% resolution; provided advice on complex absence and supported payroll and health benefit administration.
Go Inspire
Mar 2022 - Aug 2023 (1 year 5 months)
Managed employee relations, grievances and investigations per ACAS guidelines and partnered with managers on disciplinary and performance matters while coordinating recruitment and onboarding.
Atlas Hotels
Jul 2021 - Mar 2022 (8 months)
Supported HR policy development, performance management tracking and recruitment activities including job descriptions, sourcing, interviews and onboarding.
Simplify
Nov 2020 - Jul 2021 (8 months)
Assisted with investigations, disciplinary documentation, recruitment posting and onboarding while maintaining ATS records and supporting payroll and benefits.
SASantander
May 2019 - Aug 2020 (1 year 3 months)
Delivered high-volume HR administration and query resolution for a service centre, ensuring data accuracy across HR systems and compliance documentation.
Degrees, certifications, and relevant coursework
CIPD Level 5 Diploma in People Management, People Management
2025 -
Currently completing the CIPD Level 5 Diploma in People Management through Flourish Coach.
NCCIPD Level 3 Certificate in HR Practice, Human Resources
2023 - 2024
Grade: Pass
Completed the CIPD Level 3 Certificate in HR Practice with a Pass grade from 2023 to 2024.
Certificate in Conflict Resolution in the Workplace, Conflict Resolution
2023 - 2023
Grade: Pass
Completed a Conflict Resolution in the Workplace course (Pass) in 2023.
A-Levels, A-Levels
Grade: Media (B); English Language (C); English Literature (C)
Achieved A-Levels in Media (B), English Language (C) and English Literature (C).
GCSEs, Secondary Education
Grade: 9 GCSEs (A*–C)
Completed GCSEs including Maths, English and Science with grades A*–C across 9 subjects.
Software and tools used professionally
United KingdomYou can contact Shakira and 90k+ other talented remote workers on Himalayas.
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