Helen Cunningham
@helencunningham
Self-motivated HR professional with extensive operational management experience.
What I'm looking for
I am a self-motivated and reliable HR professional with over four years of experience in both HR and Operational Management across public and private sectors. I hold a CIPD Level 7 qualification and am dedicated to continuous professional development. My strategic approach to people management has consistently improved business performance, and I have a demonstrated ability to adapt to change, fostering positive working environments.
Currently, I serve as a People Management Business Partner at St Helens Council, where I provide professional HR advice and guidance to managers and school leaders. My role involves managing complex casework, compiling concise reports for decision-making, and collaborating with various departments to ensure compliance and effective service delivery. My previous experience includes roles as an HR & Employment Law Advisor and Director/HR Consultant, where I supported SMEs and maximized employee potential through effective HR management.
Experience
Work history, roles, and key accomplishments
People Management Business Partner
St Helens Council
Jul 2022 - Nov 2024 (2 years 4 months)
Providing professional HR advice and guidance to managers across various Council Directorates, empowering them to make informed decisions. Managing complex casework while ensuring compliance with organizational and legal standards. Collaborating with stakeholders to foster a positive working environment.
HR & Employment Law Advisor
HR Dept
Dec 2021 - Jul 2022 (7 months)
Provided HR advice and support to SMEs across various industries, focusing on conflict resolution and compliance. Collaborated with businesses to implement best practices in HR management.
Director / HR Consultant
Fusion HR Ltd
Mar 2020 - Jan 2022 (1 year 10 months)
Supported businesses in maximizing employee potential through effective HR management. Developed HR documents and advised on HR issues throughout the employee lifecycle.
Operational Manager / HR Advisor
Sefton MBC (Children’s Services)
Sep 2018 - Oct 2019 (1 year 1 month)
Delivered comprehensive HR services to schools and local government, ensuring compliance with SLAs and KPIs. Led a team through strategic changes and improved service delivery.
Operational Manager / HR Advisor
Arvato CRM Solutions
Feb 2017 - Oct 2018 (1 year 8 months)
Managed commercial clients and led HR initiatives, ensuring service improvements and stakeholder satisfaction. Completed an in-house leadership program focused on staff training.
Account / Team Manager
Arvato CRM
Mar 2013 - Feb 2017 (3 years 11 months)
Supported service provision to local government and commercial clients, managing a team and ensuring SLAs were met. Focused on process improvement and customer service excellence.
Team Leader
Arvato CRM
Oct 2008 - Mar 2013 (4 years 5 months)
Built relationships with commercial clients and collaborated on HRIS improvements. Delivered training and presentations to enhance operational efficiency.
Team Leader
Sefton Children’s Services
Sep 2005 - Oct 2008 (3 years 1 month)
Managed HR administration and supported recruitment processes for schools. Ensured compliance with HR policies and provided generalist HR advice.
Education
Degrees, certifications, and relevant coursework
Liverpool John Moores University
MA Personnel & Development, Personnel & Development
2011 - 2013
Completed a Master's degree in Personnel & Development, focusing on advanced HR practices and strategies. The program included a dissertation that contributed to the understanding of effective people management in organizations.
Edge Hill University College
BA (Hons) English Language & History, English Language & History
1997 - 2000
Graduated with a Bachelor of Arts with Honors in English Language and History, gaining a comprehensive understanding of linguistic structures and historical contexts.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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