Farah Al-Jalili
@farahal-jalili
Experienced HR business partner delivering pragmatic employee relations and people strategy.
United KingdomWhat I'm looking for
I am an HR professional with extensive experience partnering senior leaders to deliver pragmatic, legally sound employee relations and people solutions across multiple sectors.
I have led complex, high-risk casework, streamlined recruitment processes, and supported organisation design, restructuring and succession planning while acting as the primary HR contact for business lines of varying sizes.
My background includes managing HR functions end-to-end—from high-volume recruitment and ATS implementation to policy creation, payroll coordination and L&D initiatives—driving measurable engagement and retention improvements.
I hold CIPD Level 7 awards in Employment Law and Resourcing & Talent Management and a BSc in International Hospitality and Tourism Management, and I bring a collaborative, solution-focused approach to fostering inclusion, performance and business-aligned people outcomes.
Experience
Work history, roles, and key accomplishments
Associate HR Business Partner
Close Brothers Group Plc
Mar 2024 - Present (1 year 7 months)
Partner with legal advisors and senior leaders on complex, high-risk employee relations cases and streamline recruitment and training processes for multiple business lines, supporting people strategy, restructuring, talent management and HR metrics.
ISServed as first point of HR contact for a 300-person business line, coaching stakeholders on performance management, absence, disciplinaries, grievances and onboarding while leading engagement initiatives that increased engagement by 80% and retention by 50%.
HR Generalist
Molton Brown, Kao Corporation
Feb 2021 - Oct 2021 (8 months)
Provided HR advisory support across retail and travel retail operations, managed COVID-19 redundancies and restructures, and implemented a People Progression Path to identify and retain high performers.
HR Advisor
Molton Brown, Kao Corporation
Jun 2020 - Jan 2021 (7 months)
Acted as first HR contact for multiple UK regions, supporting recruitment, performance management, investigations, disciplinaries and annual salary/bonus reviews in line with company policy.
Employee Relations Advisor
The Good Care Group
Feb 2019 - Jun 2020 (1 year 4 months)
Collaborated with leadership to manage ER casework, lead people projects and coach managers on performance, absence, investigations and safeguarding, and maintained monthly HR reporting on churn and absence.
Group HR & Recruitment Officer
Exclusive Hotels and Venues
Mar 2015 - Dec 2018 (3 years 9 months)
Managed end-to-end high-volume recruitment and employer branding, built an ATS and workforce planning strategies, negotiated advertising contracts to reduce costs and increased careers site traffic by 55%.
Pre-opening HR Coordinator
Dorsett Hospitality International
Mar 2014 - Mar 2015 (1 year)
Led pre-opening HR setup including payroll implementation, bulk recruitment, SOPs, L&D activities and benefits administration while acting as primary HR contact and covering HR Manager responsibilities.
TLHR Coordinator
The Langham London
May 2013 - Mar 2014 (10 months)
Delivered HR administration and payroll input during maternity cover, managed new starter documentation, inductions, exit interviews and maintained strong employee-manager relations.
Education
Degrees, certifications, and relevant coursework
CICIPD
CIPD Level 7 Advanced Award, Employment Law
2018 - 2019
Completed CIPD Level 7 Advanced Award in Employment Law between September 2018 and September 2019.
CICIPD
CIPD Level 7 Advanced Award, Resourcing and Talent Management
2016 - 2016
Completed CIPD Level 7 Advanced Award in Resourcing & Talent Management (fast track) in April–May 2016.
USUniversity of Surrey
Bachelor of Science (Honours), International Hospitality and Tourism Management
Grade: BSc (Hons)
BSc (Hons) International Hospitality and Tourism Management awarded by the University of Surrey.
CICIPD
CIPD Level 3 Foundation Certificate, Human Resources Practice
2013 - 2014
Completed CIPD Level 3 Foundation Certificate in Human Resources Practice (fast track) from November 2013 to May 2014.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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