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Dennis Muli

@dennismuli

Detail-oriented IT specialist focused on developing and improving AI tools and user support.

Kenya
Message

What I'm looking for

I seek a technical role where I can develop AI tools, deliver excellent user support, grow my IT skills, and contribute to team-driven solutions.

I am a detail-oriented IT specialist with practical experience providing fast, efficient customer support and technical assistance in a cyber café environment. I hold a Bachelor's-level education in Business Information Technology and have completed certificates in computer packages and PowerPoint, which complement my day-to-day troubleshooting and systems work.

I excel at diagnosing and resolving user issues, communicating clearly with customers, and improving operational efficiency. I am motivated to develop and improve AI tools for the tech world and to apply my strong problem-solving and customer-service skills in a technology-focused role.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

MK

Multimedia University of Kenya

Bachelor's Degree, Business Information Technology

Bachelor’s Degree in Business Information Technology at the undergraduate level.

Tech stack

Software and tools used professionally

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Dennis Muli - Customer Support Specialist - Cyber Café | Himalayas