Open to opportunities

shakim florent

@shakimflorent

Message

I deliver reliable guest service, administrative support, and hospitality operations experience.

Saint Lucia

Message

What I'm looking for

I'm looking for a supportive, fast-paced hospitality or customer service role where I can provide dependable service, work with people, handle challenges, and continue growing professionally.

At Big Chef Steakhouse, I support accounts, supplier deliveries, inventory documentation, guest flow, and daily restaurant operations. I also previously welcomed and seated guests as a Host, managed reservations, and maintained high standards of guest satisfaction.

I've supported spa guests at Royalton Resort, handled customer accounts and legal appointment scheduling at GoAnswer, and resolved customer concerns for Santander Consumer USA through KM2 Solutions.

I bring over seven years of experience across hospitality, customer service, and administration, with strong communication, teamwork, multitasking, and problem-solving skills. I'm reliable, easy to work with, and focused on making every guest and client experience positive.

Experience

Work history, roles, and key accomplishments

Current

Assistant Accounts Clerk

Current

Big Chef Steakhouse

Jan 2024 - Present (2 years 8 months)

Handles incoming calls, emails, and visitors, and assists with general office tasks. Compiles and sorts invoices, issues checks for accounts payable, and maintains financial confidentiality.

Customer Service Accounts Payable Inventory Management Microsoft Office

Education

Degrees, certifications, and relevant coursework

Corinth Secondary School

Secondary School Diploma, General Studies

2014 - 2019

Completed Caribbean Examinations Council (CXC) subjects including English A, Information Technology, Geography, Food and Nutrition, Mathematics, Biology, and Social Studies.