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Stacy Khodra

@stacykhodra

Customer-focused call center agent with strong communication and pressure-handling.

Saint Lucia
Message

What I'm looking for

I’m looking for a call center role where I can use my communication skills and customer service mindset, handle pressure confidently, and multitask effectively—while contributing to a supportive team focused on quality client experiences.

I’m applying to be a Call Center Agent because I’m reliable, respectful, and comfortable taking initiative when challenges come up. I bring strong communication skills and the ability to handle pressure, paired with a commitment to excellent customer service.

In my Administrative Assistant / Secretary role at a law office, I provide administrative and clerical support, manage appointments, and maintain organized client files. I handle phone calls, emails, and client inquiries professionally, and I prepare and organize legal documents and correspondence.

Before that, I worked as restaurant staff where I assisted customers, handled food orders, and helped maintain a clean and organized dining environment. These experiences strengthened my interpersonal skills, multitasking, and teamwork—so I can deliver efficient, high-quality support in a fast-paced call center.

Experience

Work history, roles, and key accomplishments

LA
Current

Administrative Assistant

Leevie Herelle & Associates

Jan 2019 - Present (7 years 2 months)

Provided administrative and clerical support in a law office, including managing client files and handling appointments. Managed phone calls, emails, and client inquiries professionally and prepared legal documents and correspondence.

Education

Degrees, certifications, and relevant coursework

VS

Vide Bouteille Secondary School

Secondary School, Secondary Education

2009 - 2013

Activities and societies: CXC subjects and grades: English (Grade 2), Food & Nutrition (Grade 2), Mathematics (Grade 4), Integrated Science (Grade 3), Agricultural Science (Grade 2).

Attended Vide Bouteille Secondary School from 2009 to 2013. Completed CXC subjects including English, Food & Nutrition, Mathematics, Integrated Science, and Agricultural Science.

AS

Augier Combined School

Combined School, Secondary Education

2003 - 2008

Attended Augier Combined School from 2003 to 2008.

Tech stack

Software and tools used professionally

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