Stacy Khodra
@stacykhodra
Customer-focused call center agent with strong communication and pressure-handling.
What I'm looking for
I’m applying to be a Call Center Agent because I’m reliable, respectful, and comfortable taking initiative when challenges come up. I bring strong communication skills and the ability to handle pressure, paired with a commitment to excellent customer service.
In my Administrative Assistant / Secretary role at a law office, I provide administrative and clerical support, manage appointments, and maintain organized client files. I handle phone calls, emails, and client inquiries professionally, and I prepare and organize legal documents and correspondence.
Before that, I worked as restaurant staff where I assisted customers, handled food orders, and helped maintain a clean and organized dining environment. These experiences strengthened my interpersonal skills, multitasking, and teamwork—so I can deliver efficient, high-quality support in a fast-paced call center.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Leevie Herelle & Associates
Jan 2019 - Present (7 years 2 months)
Provided administrative and clerical support in a law office, including managing client files and handling appointments. Managed phone calls, emails, and client inquiries professionally and prepared legal documents and correspondence.
Restaurant Staff
Doctor Freezer’s Restaurant
Jan 2018 - Jan 2019 (1 year)
Assisted customers and handled food orders in a busy restaurant environment. Maintained a clean dining area and worked efficiently with team members to support service.
Education
Degrees, certifications, and relevant coursework
Vide Bouteille Secondary School
Secondary School, Secondary Education
2009 - 2013
Activities and societies: CXC subjects and grades: English (Grade 2), Food & Nutrition (Grade 2), Mathematics (Grade 4), Integrated Science (Grade 3), Agricultural Science (Grade 2).
Attended Vide Bouteille Secondary School from 2009 to 2013. Completed CXC subjects including English, Food & Nutrition, Mathematics, Integrated Science, and Agricultural Science.
Augier Combined School
Combined School, Secondary Education
2003 - 2008
Attended Augier Combined School from 2003 to 2008.
Availability
Location
Authorized to work in
Job categories
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