Open to opportunities

Kiran Mitchel

@kiranmitchel

Message

I’m a customer-focused administrative professional transitioning into Human Resources.

Saint Lucia

Message

What I'm looking for

I’m looking to transition into Human Resources where I can apply my client-focused communication, accurate data entry, and strong organizational support. I want a fast-paced team that values reliability, discretion, and growth.

I’m a personable, focused professional with experience across customer service, sales support, administrative operations, and personal assistance. I’m known for excellent communication, reliability, and managing multiple responsibilities in fast-paced environments.

Currently, I work as an Accounts & Administrative Clerk, providing administrative and clerical support including filing, data entry, and document management. I also liaise with suppliers and clients to keep operations running smoothly, while supporting accounting tasks and property management coordination.

Before this, I delivered personalized, discreet client support as a part-time Personal Assistant, managing scheduling, communication, and administrative tasks while maintaining accurate records. I’ve also worked as a Receptionist (Training) handling frontline customer service, data entry, and daily reception organization.

My background includes hands-on hospitality and office support roles (reception/front office, housekeeping, and events), along with training and certifications like CPR, First Aid & AED. I’m aspiring to transition into Human Resources, bringing a strong foundation in client relations, data entry, event coordination, and organizational support.

Experience

Work history, roles, and key accomplishments

Current

Accounts & Administrative Clerk

Current

Wiljosh Real Estate Ltd.

Sep 2023 - Present (2 years 9 months)

Provided administrative and clerical support including filing, data entry, and document management. Liaised with suppliers and clients and assisted with accounting tasks and property management coordination.

Administrative Support Clerical Work Filing Data Entry Document Management Client Communication Supplier Coordination Accounting Support Property Management

Personal Assistant (Part-Time)

Chi Relocation Concierge Services

Feb 2023 - Jan 2024 (11 months)

Delivered personalized client support while managing scheduling, communication, and administrative tasks. Completed data entry, maintained records, and supported client onboarding and service delivery.

Personal assistance Client Communication Scheduling Administrative Support Data Entry Record keeping Client Onboarding Discrétion Service Delivery

Receptionist (Training)

Massy Stores St. Lucia Ltd.

Aug 2022 - Sep 2022 (1 month)

Provided frontline customer service in person and by telephone. Performed data entry, supported reception area organization, and assisted with general administrative and customer support duties.

Frontline Customer Service Telephone Support Data Entry Reception Organization Administrative Support Customer Support

Personal Housekeeper (Self-Employed)

Kleaning Madre

Sep 2021 - Jun 2022 (9 months)

Provided personalized household services based on client needs. Managed schedules and client communication while ensuring high-quality service and customer satisfaction.

Scheduling Client Communication Quality Service Customer Satisfaction

Assistant (Training)

SAC Project – WUSC Caribbean / National Fair Trade Organizat

Aug 2021 - Sep 2021 (1 month)

Supported administrative and reception duties while performing data entry and assisting with field observations on banana plantations. Provided customer service, handled complaints professionally, and supported marketing and sales initiatives.

Administrative Support Reception Duties Data Entry Field Observations Customer Service Product Promotion Complaint Handling Marketing Support Sales Support

Bartender

Russell’s Rooftop

Dec 2018 - Jan 2020 (1 year 1 month)

Delivered customer service in a high-energy environment while managing bar inventory and sales. Assisted with event planning and marketing, and maintained a clean, organized bar area.

Customer Service Sales Support Event Planning Marketing Support Clean Organization

Housekeeper (Intern)

Harbor Club

Jun 2019 - Aug 2019 (2 months)

Ensured guest satisfaction through high-quality housekeeping service. Managed cleaning inventory, reported maintenance issues, and supported guestroom readiness and linen room organization.

Housekeeping Guestroom Readiness Linen Room Organization

Intern – Front Office

The Landings Resort & Spa

May 2018 - Jun 2018 (1 month)

Performed data entry using PMS software and responded to guest concerns professionally. Supported housekeeping, kitchen, and restaurant operations while ensuring rooms and service areas met guest expectations.

Hospitality Operations Front Office Support Data Entry Kitchen Support Restaurant Support

Office Assistant (Voluntary)

St. Aloysius R.C Boys Infant School

Jan 2018 - Jun 2018 (5 months)

Answered calls and resolved inquiries while maintaining office cleanliness. Performed data entry and supported staff communication and administrative coordination.

Data Entry Office Cleanliness Administrative Coordination

Education

Degrees, certifications, and relevant coursework

Sir Arthur Lewis Community College

Associate Degree, Hospitality Studies

2017 - 2020

Completed an Associate Degree in Hospitality Studies from Sir Arthur Lewis Community College between 2017 and 2020.

Castries Comprehensive Secondary School

CSEC Qualifications, CSEC / Secondary Education

2012 - 2017

Activities and societies: Selected CSEC subjects included Mathematics II, English I, Principles of Business I, Office Administration I, Social Studies II, Biology II, French II, and Customer Service / Restaurant Service (CVQ).

Completed CSEC qualifications at Castries Comprehensive Secondary School from 2012 to 2017.