Open to opportunities

Shain Reji

@shainreji

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Experienced Implementation Manager with expertise in cloud-based technologies.

United States

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What I'm looking for

I am looking for a role that challenges me and allows for career growth, ideally in a collaborative environment where I can leverage my technical expertise and project management skills.

I am an Implementation Manager and Senior Solutions Consultant with extensive experience in leading cross-functional projects and integrations across various cloud-based technologies in the SaaS space. My proven track record in technical sales, project management, and documentation has allowed me to serve as a Subject Matter Expert (SME), driving integration projects from planning to delivery while fostering strong client relationships.

In my current role as Lead Integrations Manager at Joor, I manage end-to-end integration projects for e-commerce and ERP platforms, ensuring high performance and scalability. I have successfully resolved Tier 3 support issues and optimized support operations, significantly boosting client satisfaction scores. My previous experience as a Senior Solutions Consultant at Ware2Go involved leading technical sales calls and managing multiple projects, where I reduced implementation costs by 60% through strategic transitions to new systems.

Experience

Work history, roles, and key accomplishments

Current

Lead Integrations Manager, US Region

Current

Joor

Jan 2024 - Present (1 year 9 months)

Led end-to-end integration projects for e-commerce and ERP platforms, including NetSuite, Shopify, Amazon, Apparel Magic Cloud, and RLM. Delivered technical solutions for pre-built, custom API, and flat file integrations, ensuring high performance and scalability.

Jira NetSuite Shopify API Integration Technical Consulting Documentation ERP Systems Project Management

Senior Solutions Consultant

Ware2Go

May 2022 - Present (3 years 5 months)

Provided knowledge and expertise as the Subject Matter Expert (SME) on various e-commerce channels such as Shopify, Amazon, and Walmart and ERP systems such as Netsuite, Pipe17, and Oracle ERP. Led technical sales calls with vendors to close sales of deals worth up to millions of dollars.

Shopify Walmart NetSuite ERP Pipe17 Technical Sales Project Management SME

Technical Consultant

Kibo

Oct 2020 - Present (5 years)

Served as the primary contact for clients, providing project solutions and relaying project updates and status. Provided monthly revenue reports using SQL for client executive teams for review.

SQL Technical Support Client Communication Technical Training

Software Project Lead

Raytheon Technologies

Aug 2019 - Present (6 years 2 months)

Provided project oversight and hands-on involvement in all tasks to ensure project deadlines. Modified Oracle Database code and imported and manipulated database changes.

Oracle SQL Project Management VMWare system updates Client Communication

Education

Degrees, certifications, and relevant coursework

University of Houston

Master of Business Administration (MBA), Business Administration

Currently pursuing a Master of Business Administration, focusing on advanced business principles and management strategies. Enhancing leadership and strategic decision-making skills relevant to technology and project management.

University of Houston

Bachelor of Science (B.S.), Computer Science

Studied the fundamentals of computer science, gaining a strong foundation in programming, data structures, and algorithms. Developed technical skills essential for software development and problem-solving.