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Shain Gotora

@shaingotora

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Certified IT support specialist and Python developer focused on automation.

Zimbabwe

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What I'm looking for

I'm seeking remote or contract roles where I can provide IT support, automate tasks with Python, troubleshoot systems, and improve operational efficiency in a collaborative environment.

I'm a certified IT professional with a foundation in Information Systems and practical experience delivering IT support and Python development for clients.

I specialize in troubleshooting, system administration, networking, and automating repetitive tasks using Python to improve workflow and efficiency.

I have provided remote IT support, assisted with software installation and system optimization, and independently solved complex technical problems for small-scale projects.

Reliable and detail-oriented, I am committed to delivering high-quality results and practical technical solutions that help clients operate more smoothly.

Experience

Work history, roles, and key accomplishments

Freelance IT Support

Upwork

Provided remote IT support and system troubleshooting for clients, implemented software installations and system optimizations, and developed Python automation scripts to improve workflows and reduce manual effort.