Shaikh Khawaja Haseeb Uddin
@shaikhkhawajahaseebu
5+ years in customer service, skilled in support and solutions.
What I'm looking for
I am a results-driven business development professional with extensive experience in customer engagement, pre sales approach, and market expansion. My career has been marked by a commitment to building strong relationships and optimizing business strategies to ensure customer satisfaction. I thrive on proactive communication and problem-solving, which has enabled me to contribute significantly to my organizations' success.
In my current role as a Business Development Executive at Rex D, I have developed and maintained strong relationships with clients, ensuring timely service delivery and operational efficiency. My efforts in lead generation and process improvement have opened new avenues for business expansion. Previously, as a Customer Service Representative, I honed my communication skills and demonstrated my ability to resolve customer concerns effectively, further enhancing my capabilities in customer relationship management.
Experience
Work history, roles, and key accomplishments
Business Development Executive
Rex D
Oct 2023 - Present (1 year 7 months)
As a Business Development Executive, I developed and maintained strong client relationships, ensured timely service delivery, and spearheaded lead generation initiatives. I focused on optimizing efficiency and enhancing customer experience while educating clients on compliance and policies.
Customer Service Representative
Insiyab Alam
Jan 2020 - Jan 2023 (3 years)
In my role as a Customer Service Representative, I provided high-quality support, addressed customer inquiries, and maintained product knowledge to enhance satisfaction. I also generated leads and ensured KPI targets were consistently met.
Education
Degrees, certifications, and relevant coursework
Dow University
Bachelor of Business Administration, Human Resource Management
2015 - 2019
Completed a Bachelor of Business Administration with a focus on Human Resource Management, gaining knowledge in business principles, HR practices, and organizational behavior.
Commecs College
Intermediate, Pre-Medical
2012 - 2014
Pursued an Intermediate degree with a focus on Pre-Medical studies, providing a foundational understanding of biological sciences and medical principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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