ACAngel Chris
@angelchris
Enthusiastic customer support representative with strong communication skills.
PakistanWhat I'm looking for
I am an enthusiastic and highly motivated individual, eager to gain real-world professional experience. My background in Human Resource Management has equipped me with essential skills such as strategic planning, problem-solving, and effective communication. I pride myself on being highly organized, reliable, and responsible, which allows me to positively impact operations.
In my recent role as a Customer Support Representative at Pixako Technologies, I managed incoming emails and collaborated closely with the IT team to resolve customer issues. Prior to that, I served as a Social Media Coordinator at Ibex.Global, where I catered to customer inquiries and worked with various departments to enhance service delivery. My experiences have honed my ability to work under pressure and deliver exceptional customer service.
Experience
Work history, roles, and key accomplishments
Social Media Coordinator
Ibex.Global
Jun 2021 - May 2023 (1 year 11 months)
Handled customer inquiries via email for Jazz Cash and worked with various operations departments to enhance customer service delivery.
Customer Support Representative
Pixako Technologies
May 2023 - May 2023 (0 months)
Managed incoming emails from customers and collaborated with the IT team to resolve issues. Focused on developing and improving customer service processes.
Education
Degrees, certifications, and relevant coursework
AUAllama Iqbal Open University
Bachelor's in HRM, Human Resource Management
2021 - 2023
Activities and societies: Courses included Human Resource Business Law, team playing, decision making, critical thinking, and punctuality.
Studied strategic planning and analysis, professionalism, and various aspects of human resource management including business law, organizational behavior, and social policy.
Private
A Levels
2011 - 2015
Activities and societies: Courses included Biology and Chemistry.
Completed A Levels with a focus on Biology and Chemistry.
Beacon House School System
O Levels
2009 - 2011
Activities and societies: Courses included Biology, Chemistry, and Physics.
Completed O Levels with a focus on Biology, Chemistry, and Physics.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Job categories
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