Shaheer mohamed

I’m a Sales & Customer Success professional with 4 years driving English revenue and retention across SaaS, real estate, and events. I focus on closing high-ticket deals while owning the full post-sale journey—from structured onboarding to renewal—so customers see value fast and stay longer.

In my recent Sales & Customer Success Manager role, I managed the post-sale journey for 30 SaaS accounts, reducing time-to-value by structuring onboarding within the first 7 days. I also reduced churn by 20% by identifying at-risk accounts and executing targeted retention plans, while maintaining 100% CRM accuracy across the pipeline of 50 accounts.

Before that, I worked as a Property Consultant handling residential and commercial leasing end-to-end—prospecting, site visits, negotiation, and close. I negotiated deals worth ₹50L consistently and built a base of 40 loyal clients with a 60% repeat transaction rate through needs-based advisory and structured follow-up cadences.

Earlier, as a Business Development Manager at LaMoon Events, I secured 15 high-value corporate event contracts worth ₹25L through B2B outreach and vendor partnership development, and coordinated teams of 10 to deliver events on time and under budget. I’m CRM-fluent, remote-ready, and comfortable owning both sides of the revenue equation.