Shahab Shoukat
@shahabshoukat
Results-driven sales and customer service professional with 3+ years' experience.
What I'm looking for
I am a motivated sales and customer service professional with over three years of hands-on experience driving sales growth and delivering exceptional customer support. I combine field sales, pre-sales strategy, and direct customer service to consistently meet and exceed targets.
My background includes pre-sales roles with major beverage distributors where I generated leads, conducted market research, and developed sales strategies to expand customer bases and increase revenue. I have also worked in customer service roles handling inquiries via phone and email, resolving issues to maintain high satisfaction.
Most recently I have been focused on strategic sales and logistics solutions, building and maintaining strong client relationships while tailoring offerings to customer needs. I am adept at active listening, problem solving, and leading initiatives that improve customer experience.
I bring a practical, results-oriented approach and a commitment to continuous improvement, ready to contribute to a team that values customer-centric growth and measurable sales performance.
Experience
Work history, roles, and key accomplishments
Customer Services Representative
Ace Cars Birmingham
Jun 2025 - Present (7 months)
Provide customer service support for automotive customers, handling inquiries and resolving issues to maintain service quality.
Sales Representative
Prime Logistics Solutions LLC
Jan 2024 - Present (2 years)
Drive business growth through strategic sales efforts, build and maintain client relationships, and provide tailored logistics solutions to meet customer needs.
Customer Service Representative
Lets Outsource
Jul 2023 - Dec 2023 (5 months)
Provided phone and email support, resolved customer queries and complaints, and maintained high satisfaction levels through timely issue resolution.
Pre-Sales Officer
Ahmad Enterprisers
Jun 2022 - Jun 2023 (1 year)
Generated leads and executed sales initiatives for Pepsi cola distribution, driving territory growth and supporting commercial operations.
Pre-Sales Officer
Nasma Traders
Apr 2021 - May 2021 (1 month)
Generated leads, conducted market research, and developed sales strategies to drive revenue growth and expand the customer base for Coca-Cola distribution.
Education
Degrees, certifications, and relevant coursework
Abdul Wali Khan University Mardan
Bachelor of Business Administration, Business Administration
2019 - 2023
Grade: CGPA 2.90
Bachelor of Business Administration completed with a CGPA of 2.90 between 2019 and 2023.
Board of Intermediate and Secondary Education Mardan
Faculty of Science (F.SC), Science
Grade: 585/1100
Faculty of Science (F.SC, 12 years) completed with marks 585/1100 in 2019.
Board of Intermediate and Secondary Education Peshawar
Secondary School Certificate, Science
Grade: 793/1100
Secondary School Certificate (10 years) completed with marks 793/1100 in 2016.
Availability
Location
Authorized to work in
Job categories
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