Shahab Shoukat
@shahabshoukat
Results-driven sales and customer service professional with 3+ years' experience.
What I'm looking for
I am a motivated sales and customer service professional with over three years of hands-on experience driving sales growth and delivering exceptional customer support. I combine field sales, pre-sales strategy, and direct customer service to consistently meet and exceed targets.
My background includes pre-sales roles with major beverage distributors where I generated leads, conducted market research, and developed sales strategies to expand customer bases and increase revenue. I have also worked in customer service roles handling inquiries via phone and email, resolving issues to maintain high satisfaction.
Most recently I have been focused on strategic sales and logistics solutions, building and maintaining strong client relationships while tailoring offerings to customer needs. I am adept at active listening, problem solving, and leading initiatives that improve customer experience.
I bring a practical, results-oriented approach and a commitment to continuous improvement, ready to contribute to a team that values customer-centric growth and measurable sales performance.
Experience
Work history, roles, and key accomplishments
Customer Services Representative
Ace Cars Birmingham
Jun 2025 - Present (1 year)
Provide customer service support for automotive customers, handling inquiries and resolving issues to maintain service quality.
Sales Representative
Prime Logistics Solutions LLC
Jan 2024 - Present (2 years 5 months)
Drive business growth through strategic sales efforts, build and maintain client relationships, and provide tailored logistics solutions to meet customer needs.
Customer Service Representative
Lets Outsource
Jul 2023 - Dec 2023 (5 months)
Provided phone and email support, resolved customer queries and complaints, and maintained high satisfaction levels through timely issue resolution.
Pre-Sales Officer
Ahmad Enterprisers
Jun 2022 - Jun 2023 (1 year)
Generated leads and executed sales initiatives for Pepsi cola distribution, driving territory growth and supporting commercial operations.
Pre-Sales Officer
Nasma Traders
Apr 2021 - May 2021 (1 month)
Generated leads, conducted market research, and developed sales strategies to drive revenue growth and expand the customer base for Coca-Cola distribution.
Education
Degrees, certifications, and relevant coursework
Abdul Wali Khan University Mardan
Bachelor of Business Administration, Business Administration
2019 - 2023
Grade: CGPA 2.90
Bachelor of Business Administration completed with a CGPA of 2.90 between 2019 and 2023.
Board of Intermediate and Secondary Education Mardan
Faculty of Science (F.SC), Science
Grade: 585/1100
Faculty of Science (F.SC, 12 years) completed with marks 585/1100 in 2019.
Board of Intermediate and Secondary Education Peshawar
Secondary School Certificate, Science
Grade: 793/1100
Secondary School Certificate (10 years) completed with marks 793/1100 in 2016.
Availability
Location
Authorized to work in
Job categories
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