Shabana khan

Lead end-to-end execution of 5–10 concurrent global program streams across 7+ enterprise accounts, serving as the central point of coordination for distributed teams.
Manage operational processes and launch workflows using Airtable and internal tooling to strengthen cross-functional stakeholder alignment, clarify dependencies, and support consistent multi-region rollouts.

Managed B2B operations, partner communications, and structured onboarding workflows across internal and external stakeholders. Coordinated client meetings and operational integration, successfully onboarding major corporate partners within strict target timelines.

Coordinated end-to-end operational service accounts for Warner Bros. International across multiple external vendor networks, quality control, and production teams. Maintained a 99% on-time delivery rate while managing high-volume enterprise portfolios.

Achieved 120–150% of monthly targets consistently through performance-driven customer engagement and outbound outreach campaigns. Resolved complex customer account inquiries while driving financial product acquisition.

Supervised daily shift floor operations, workforce scheduling, and quality assurance workflows to meet operational output targets. Reduced production line wastage by 12% through continuous process improvement and lean workflow optimization.

Managed B2B sales pipelines, account acquisition, and client relationship management to expand regional portfolio growth.

Completed the Google Project Management Professional Certificate in 2023, covering project management principles and practices.

Pursued a Bachelor of Business Administration degree, gaining foundational knowledge in business management and administration.