Shaan Ali

Managed inbound and outbound communication with Swiss German-speaking customers, qualified leads, and handled objections in a KPI-driven environment. Maintained accurate CRM records and coordinated solution-focused follow-up.

Owned product delivery for a DTC lifestyle brand, translating business goals into requirements, launch plans, and execution timelines. Coordinated designers, creatives, suppliers, and paid-media specialists while tracking KPIs.

Led end-to-end production, including research, scripting, recording, editing, and cross-platform publishing focused on productivity and personal development.

Designed an AI platform for sales intelligence and automation, implementing real-time transcription and NLP workflows. Built backend with Python and FastAPI, and applied RAG and prompt engineering.

Managed and reactivated high-value UK clients through personalized retention, upselling, and account-engagement strategies. Delivered top monthly revenue of EUR 45,000 and maintained an average conversion rate of 44%.

Managed TikTok and Instagram strategy, including UGC, short-form storytelling, and AI-enhanced campaign visuals. Optimized content using audience retention, shares, and click-through data to grow engagement across Europe.

Qualified German-speaking prospects across Germany, Austria, and Switzerland and scheduled luxury real-estate consultations. Maintained CRM records and supported cross-border coordination between Dubai and Frankfurt teams.

Assisted with sales and floor operations in a retail environment.

Assisted with operations and logistics tasks in a logistics company.

Built SEO-led content, landing pages, lead magnets, and conversion funnels. Managed targeting and A/B testing across campaigns.

Founded an agritech venture focused on agricultural technology solutions.

Completed a Bachelor of Science degree with a focus on Physics, Chemistry, and Mathematics.

Earned a German Language Certification from A1 to B2 level.

Completed Higher Secondary Certificate.