At RunBuggy OMI Inc., I owned end-to-end delivery of a client-facing AI chat agent that cut manual handling by 90%+ and returned 125+ hours of weekly capacity. I led solution design, prompt engineering, tool selection, testing, and production rollout.
I also led development of an AI-powered sourcing platform that lifted conversion from under 2% to 15–20%. I drove prototyping and workflow design, including Python, SQL, and Claude integrations.
Across Operations, Product, Engineering, and Data Science, I partnered with C-suite leadership to prioritize AI use cases and secure approval for a 60/90-day roadmap identifying ~$140K in projected annual operational recovery. I wrote user stories and acceptance criteria and supported PRD review and stakeholder approval for AI features.
At Digitech Services Inc., I built the go-to-market strategy for an AI voice assistant, including market sizing, pricing, onboarding, and an adoption roadmap. Earlier, at SDES, I managed a national magazine launch with 32,000+ participants and coordinated events, including one at Expo 2020 Dubai.
