Open to opportunities

Seth Jenneker

@sethjenneker

Message

Dynamic FOH Manager with extensive customer service experience.

South Africa

Message

What I'm looking for

I seek a role that allows me to lead teams and enhance customer experiences while continuing to grow professionally.

I am a dynamic individual who finds fulfillment in leading teams and collaborating towards shared objectives. With extensive experience in customer service, I have honed my skills to a senior level. In my previous role, I closely supported the General and Operations Managers, demonstrating my ability to thrive in such positions.

As the FOH Manager at Woolworths Cafe, I lead and coordinate the front-of-house team, ensuring smooth operations and exceptional customer service. My commitment to maintaining high standards of cleanliness and adherence to food preparation procedures guarantees a safe and hygienic environment for both staff and guests. I strive to uphold the reputation of our establishment and provide a memorable dining experience for our patrons.

My previous experiences, including roles at KFC and The Rusty Oak Bistro, have equipped me with strong leadership skills and a deep understanding of both FOH and BOH operations. I am eager to expand my knowledge and grow within these roles, always acknowledging that there is more to learn.

Experience

Work history, roles, and key accomplishments

Current

FOH Manager

Current

Woolworths Cafe

Feb 2024 - Present (1 year 4 months)

As the FOH Manager at Woolworths Cafe Tribeca, I lead the front-of-house team, ensuring exceptional customer service and smooth operations. I facilitate communication between FOH and BOH staff, maintain cleanliness, and uphold food safety standards to provide a memorable dining experience.

Team Leadership Customer Service Communication Operations Management Staff Training Problem Solving Time Management

Shift Supervisor

KFC, Rohloff Group

Aug 2023 - Nov 2023 (3 months)

In my role as Shift Supervisor at KFC, I led team members across FOH, MOH, and BOH operations. I was responsible for food preparation, ensuring quality service, and maintaining operational standards, contributing to a smooth and efficient service environment.

Team Leadership Quality Control Customer Service Operations Management Time Management Problem Solving Communication

Restaurant Manager

The Rusty Oak Bistro

Jul 2022 - Feb 2023 (7 months)

As Restaurant Manager, I supervised FOH and BOH operations, ensuring high customer satisfaction and seamless service delivery. I managed inventory, conducted staff training, and developed strong leadership skills, enhancing operational excellence in a dynamic hospitality environment.