Nomathemba pretty Khumalo
@nomathembaprettykhum
Motivated hospitality professional with extensive customer service experience.
What I'm looking for
I am a motivated and qualified hospitality and customer service professional with over six years of experience in the retail, culinary, and hospitality sectors. My expertise lies in food preparation, kitchen operations, front-line customer interaction, sales, and team collaboration. I hold qualifications in Professional Cookery and Hospitality, along with certifications in Project Management and Early Childhood Development.
Throughout my career, I have demonstrated reliability and attention to detail, consistently delivering excellence in customer service and culinary standards. In my current role as a Customer Service Assistant at Woolworths, I greet and assist customers, manage point-of-sale transactions, and ensure adherence to food safety protocols. I am passionate about contributing meaningfully to a professional and growth-oriented environment.
Experience
Work history, roles, and key accomplishments
Customer Service Assistant
Woolworths Professional Service Company
Jan 2021 - Present (4 years 6 months)
Greeted and assisted customers with inquiries, purchases, and returns, while maintaining merchandise displays and ensuring stock replenishment. Operated tills and managed point-of-sale transactions accurately, resolving customer issues and escalating complex concerns appropriately.
Sales Assistant
Skipper Bar (West Gate)
Jan 2019 - Dec 2020 (1 year 11 months)
Provided product information and assisted customers with selection and purchases, while receiving deliveries, unpacking stock, and updating inventory systems. Maintained visual merchandising, processed sales transactions, and monitored stock levels.
Junior Chef
Birchwood Hotel and OR Tambo International
Nov 2018 - Oct 2019 (11 months)
Supported senior chefs in meal preparation and plating, ensuring kitchen areas met food hygiene and safety regulations. Assisted in menu planning, conducted stock takes, and maintained cleanliness of cooking areas and equipment.
Education
Degrees, certifications, and relevant coursework
School of Government
Certificate, Project Management
Completed an introductory course in project management, learning fundamental principles and methodologies for planning, executing, and closing projects. Gained insights into project lifecycle and stakeholder management.
Ekurhuleni TVET College
Level 4 Certificate, Professional Cookery
Completed a comprehensive program in professional cookery, focusing on advanced food preparation techniques, kitchen management, and culinary arts. Gained expertise in various cooking methods and food safety standards.
Ekurhuleni TVET College
Level 4 Certificate, Hospitality
Undertook studies in hospitality, covering essential aspects of hotel and restaurant operations, customer service, and event management. Developed skills in front-of-house and back-of-house functions.
Global Health Clearinghouse
Certificate, Early Childhood Development
Undertook an introductory program in early childhood development, focusing on the foundational stages of child growth and learning. Acquired knowledge in child psychology, educational strategies, and developmental milestones.
Birchwood Hotel
Certificate, Food Safety
Obtained a Food and Safety Certificate, demonstrating proficiency in food hygiene, sanitation, and safety protocols. Ensured compliance with industry standards for food handling and preparation.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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